Razorpay — Order is cancelled but money is deducted.

Address:Surat

I have a ordered a dress in caresalwarsuitz. Order is cancelled but money is deducted.
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2020
Razorpay Customer Care's response
Hi Manjula,

We are a payment gateway that assists merchants with their online payments. For any service/refund related queries, please reach out to the merchant.

Do drop in a request here ://razorpay.com/support/#request in case of further assistance, we would be happy to help you.

Regards,
Team Razorpay
Verified Support
Oct 11, 2020
Razorpay Customer Care's response
Hi Manjula,

We are a payment gateway that assists merchants with their online payments. For any service/refund related queries, please reach out to the merchant.
Do drop in a request here ://razorpay.com/support/#request in case of further assistance, we would be happy to help you.

Regards,
Team Razorpay
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