[Resolved] Razorpay — order not placed but money got deducted | |
My name is deepali. I placed an order with pizzahut using the razorpay gateway on 15/04/18 around 5:30pm. The order was not placed but rs 572.24 got deducted. I even received the mail regarding payment confirmation from razorpay. But when i called pizzahut they said no order has been placed. I even tried calling razorpay customer care number but all their executives were busy and i did not get any response back. I did receive a mail from razorpay regarding my complaint mail to them and even replied the mail with the details they had asked me to provide. It's been hours but no action has been taken my payment id is pay_9zumigks4fyf32. Kindly look into the matter and kindly refund the amount. Was this information helpful? | |
Jun 1, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 17, 2018 Razorpay Customer Care's response Hi Deepali, Regarding this transaction a mail has been sent to you with ticket reference 180176. For further updates from the merchant please refer to this mail thread. Thanks and Reference Team Razorpay | |
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This is Nikitha Sharon. I made a payment through razor pay. My money got debited but order was not placed in Ajio. I didn't get any order placed information from Ajio. 15 /10/20 around 12:45 I made the payment. Money debited but no confirmation order.please resolve my issue.
This is Nikitha Sharon. I made a payment through razor pay. My money got debited but order was not placed in Ajio. I didn't get any order placed information from Ajio. 15 /10/20 around 12:45 I made the payment. Money debited but no confirmation order.please resolve my issue.
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This is Nikitha Sharon. I made a payment through razor pay. My money got debited but order was not placed in Ajio. I didn't get any order placed information from Ajio. 15 /10/20 around 12:45 I made the payment. Money debited but no confirmation order.please resolve my issue.