Apologies for your inconvenience. We are only a payment gateway facilitating merchants with online transactions. However, raise a request here: https://razorpay.com/support/#request, along with your transaction and contact details. So that we can investigate on your issue. Also, mention ticket ID [4767703], our concerned team will assist you on priority basis.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Apologies for your inconvenience. We are only a payment gateway facilitating merchants with online transactions. However, raise a request here: https://razorpay.com/support/#request, along with your transaction and contact details. So that we can investigate on your issue. Also, mention ticket ID [4767703], our concerned team will assist you on priority basis.
Regards,
Anas