[Resolved] Razorpay — Payment deduct but not credited in other

rajjan 2012

Address:

Indore

Date 14 Nov I done a credit card payment from ubi debit card, from debit card payment debited 4999, but not received in credit card, neither nor receive me any msg, neither nor refund my amount, do clear this issue in priority/urgently bases & refund my amout as soon as possible other wise I'll complain to you higher authority & rbi also.

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Aug 8, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hello Rajjan,

We completely understand your concern and would like to inform you that the transaction has been successful to the merchant from our end. Kindly reach out to the merchant for further clarification regarding this with the help of details provided over the email thread with ticket id: 4644792. Please write back to us over the same email thread for any assistance required. We will be glad to assist you.

Regards,
Siddhant