[Resolved] Razorpay — Payment failed but money deducted

Ashwini Kanade

Address:	ShriRam Niwas Shiv Nagar Near Talathi Colony Meri
Website:	Razorpay

I was purchasing phone from vle by doing internet banking and there was money deducted from my account but payment get failed, but till now my money is not refunded, i saw my account details, showing that deducted amount is transferred to razorpay, plz do help to refund my money

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Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2020

Razorpay Customer Care's response Hi Ashwini,

Kindly provide us your transaction and contact details here https://razorpay.com/support/#request so we can check the same and assist you at the earliest.

Thanks & Regards,
Team Razorpay