[Resolved] Razorpay — payment failed but money deducted from bank and not refunded

Debarshi Sahoo

from Banposh, Odisha

Address:

751024

I made my transaction in irctc through paytm bhim upi using razorpay gateway, the amount of 420 rupees has been deducted from my account, but still in irctc my ticket hasn't been booked. I need my money refunded. This is verry annoying as i am unable to book my tickets and money is also deducted, such a fake company the irctc is dealing with. Don't believe razorpay.

+1 photos

Was this information helpful?

No (0)

Yes (0)

May 3, 2018

Complaint marked as Resolved

Verified Support

Mar 28, 2018

Razorpay Customer Care's response Hi Debarshi,

A refund has been successfully processed against this transaction.
In case of further queries, please feel free to write to us on [protected]@razorpay.com

Regards,
Team Razorpay

Mar 28, 2018

Updated by Debarshi Sahoo Yes, I received the money, thank you.