[Resolved] Razorpay — payment made by razorpay gateway but order didn't receive | |||
I tried to approach razorpay via email or on telephonic way but didn't reach here I have a serious concern about the payment gate way of your clients, I have ordered a shipment on a website named bytlooks which payment gate way was razorpay, order was shipped on 10 January but payment made but order still not received. Tried to track order on razor pay so many times but no detail is available Was this information helpful? | |||
May 18, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Razorpay Customer Care's response Hi Satya, We see that this has already been escalated with the merchant and we are awaiting a revert from them on the same. Please follow the mail thread with reference number 451813 for further updates regarding this. Thanks & Regards, Team Razorpay | |||
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Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
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transition id UPI/[protected]/P2M/razorpay.[protected]@hdfcbank.
Neeraj sahu
Mob. [protected]
[protected]@gamil.com
Please solve this problem .
We checked and see that the payment pay_CHI5DqIz2oWtfD is a successful transaction from our end. Kindly find the status of the same here: https://bit.ly/2DSjy4T
Thanks & Regards
Team Razorpay