[Resolved]  Razorpay — Payment not received

R
Razorpay
Hey there! We are currently experiencing high volume of chats and due to the covid-19 situation, we are working under limited capacity and this might take longer than usual.

We are trying to systematically update our customers on pending open chats while we also focus on new enquiries. We are looking for a support executive to connect, it would be helpful for us if you keep your ticket id (If raised already) handy once we connect or raise a new ticket over here.

We appreciate your patience and cooperation in these testing times, we need it. We hope you are safe and healthy.
Hello

I have not received my payment kindly go through the screen shot
Please arrange a call back on urgent basis on my contact number - [protected]
What is meaning of this settlement on demand... Kindly arrnage a call back on priority
Sep 9, 10:26 am
V
Varshitha
Hi
This needs to be checked with our concern team we will get this checked and update you over the mail
Hello
Please mail on [protected]@vacatiaainternational.com
Varshitha please resolve on urgent basis
Sep 9, 10:57 am
V
Varshitha
Sure
Thanks a lot
Sep 9, 10:58 am
Vsep 9, 11:04 am
Varshitha
Welcome
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Aug 11, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2020
Razorpay Customer Care's response
Hi Massey,

We have received your request and our concerned team has updated the status of your query on ticket ID: 4388534. Do write back to us on the same email thread for any further queries, we will be happy to assist you:)

Regards,
Team Razorpay
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