[Resolved] Razorpay — payment pending from bank

pranjan28

from Pune, Maharashtra

Website:

IRCTC

I have booked a ticket from irctc with booking transaction id [protected]. And i have not get ticket yet. Irctc showing payment is pending from bank end. Plz let me know if payment is successful or not. My tez transaction showing that payment is success.
Will it be booked when irctc get the payment or money will be refunded to me.
Upi transaction id[protected]
Google transaction id-cicagkd8watkia

+2 photos

Was this information helpful?

No (0)

Yes (0)

Sep 29, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2018

Razorpay Customer Care's response Hi Pranjan,

We checked the Txn id: [protected] and see that this is an unsuccessful transaction. If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the refund credit in 10 working days from the txn date. Feel free to write to us on : https://razorpay.com/contact/ for further assistance.

Thanks & Regards,
Team Razorpay