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Razorpay — Payment to pancloth rs.1299

Address:no address given

I have ordered one chair costing 1299, advertised on facebook by name fashiondeal05.mysopify.com. The payment was done on 13.02.2021 through Razorpay...
Now no confirmation mail received, nor the product is delivered.

I request the concerned officers to refund my money, if the chair could not be delivered.

There is no confirmation from the seller, that the order will be delivered in so many days.
I think this is a fraudulent company, which advertise on ficticious, but how razorpay did the transaction. kindly refund and make the co. as fraud.
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I am Ganesh from Coimbatore. I have also ordered a similar chair from their ads in FB on the 19th Feb. The payment reference is - pay_IxuY4cSqg7zh6F.

I have also not received any response from them till date, nor any emails about the delivery. This company seems like a scam.

Can i reqeust RAZORPAY to take this as a formal complaint and arrange for refund of the money and block such companies that fail to delivery and pose a threat to customers as scamsters.

Thanks
Ganesh
[protected]@gmail.com
[protected]
Reply
Hi Krishna,

I just raised a dispute of the transaction to the bank and complained about the merchant. Here is RAZORPAY guidelines to get refund.

See the attached pic.

Reply
Pancloth.in is a CLEAR FRAUD website and Razorpay need to stop this taking money when its not genuie party.

I ordered a chair on 24-March and paid 1699/- to Razorpay via Paytm

Now, its a month but neither got delivery nor any delivery date/ call/ communication on delivery.

I'm also unable to reach this company which reflects its a CHEATING with me.

Woudl request Razorpay to refund my money and take some action with Pancloth also.

Reply

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