Razorpay — Portable blender

varunaim

from Mumbai, Maharashtra

Website:

Portoblend.com

I ordered blender from portoblend.com on 2nd january for which i made a payment of rs. 299 through razorpay payment gateway. I revieved a confirmation mail for the same minutes after successfully paying for my order.
But till now i haven't recieved my product also i haven't recieved any mails or call regarding the same.

Kindly let me know where is my product right now, and how long does it take to reach my given address because it is already past 10 days since i am waiting for my order to get delivered.

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Razorpay customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2021

Razorpay Customer Care's response Hi,

We are a payment gateway that facilitates merchants with online transactions. However, we would like to investigate your issue. Kindly share your transaction details along with your contact details here: https://razorpay.com/support/#request. Do mention ticket ID [4903815], so that we can assist you on priority.

Regards, Amith

Jan 15, 2021

Updated by varunaim My mobille number is [protected]
My bank accoubt details:
Varun Singh
Acc no.- [protected]
IFSC- UBIN0560294

Jan 16, 2021

Updated by varunaim Kindly update me about my status of refund!! I haven't revieved any amount by now..
Kindly cooperate & refund my amount as soon as possible

Jan 19, 2021

Updated by varunaim With due respect kindly refund my amount, i am sharing my contact details with you:
Varun Singh
Acc no.- [protected]
IFSC- UBIN0560294
Bank name: Union bank of India
Ticket id: 4903815