I understand your concern here. In order for us to get this checked. Please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5134469] for assistance on priority.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
I understand your concern here. In order for us to get this checked. Please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5134469] for assistance on priority.
Regards.
Anas