[Resolved]  Razorpay — Product is not received

Myself Greeshma
I purchased prouduct online and amount was cut from bank through your side and I received the conformation mail but i haven't received the product.
Details aa below :
Hari OM Enterprise
Fashion2online -[protected]
Payment ID- Pay_FhCrosDfFjK58L
On 25th september 2020
Amount -398/-
Plz confirme it & do the needful about the refund as early as possible. I'm waiting for your positive replay. Thank you.
With regards
Greeshma
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Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2020
Razorpay Customer Care's response
Hi Greeshma,

We are sorry to hear this and would want to help you out. We have raised a dispute for the transaction [pay_FhCrosDfFjK58L] and are checking this with the merchant. We shall keep you posted on the on-going email thread [4462716] with further updates. Requesting your co-operation while we get this sorted for you.

Regards,
Team Razorpay.
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