Razorpay — Product not delivered by seller

I have placed order of power bank on 09/11/2020 vide your Order ID no Fz7cFnDsvLZk. payment was made to radiant international Kolkata but items has not delivered till date. please inform contact number of the seller for refund of my payment
+1 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey Mithilash,

Glad that you have reached out to us. We have created a request on your behalf with the ticket reference number:4989214 and are getting this checked with the merchant from our end and have also raised a dispute for the transactions. Please expect an update shortly over the same email thread. Your patience is greatly appreciated.

Regards,
Amith

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information