[Resolved] Razorpay — Product not processed yet

preethu chandra

Address:

mathi thimmappa camp, mathi (post & village) davanagere (D)(T)

Dear sir/ ma'am,
We order printer against order no.#1570on dt.12/8/2020, from [protected]@oksbi and payment done by via phone pay to razorpay software pvt ltd. Since today we are not receiving any product details and payment is already credited from bank account. Payment id =[protected] please cooperate us. Our email id [protected]@yahoo.com

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Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Razorpay Customer Care's response Hi Chandru,

We are sorry to hear about the experience. We see that the transaction with the ID: pay_FPvSPzfkNyAozr, has been successfully processed and captured from our end. In case of further queries, feel free to write to us here: https://razorpay.com/support/#request so that we can have this checked and get back to you with an update at the earliest.

Regards,
Team Razorpay