Razorpay — railway ticket cancellation refund

Razorpay — railway ticket cancellation refund

M Milind Sohani Mar 2, 2025 Mar 4, 2025 This thread was updated on Mar 4, 2025

I had booked TWO raileay tickets and paid the amount through RAZORPAY on 10.02.25. On 20.02.25 I have cancelled the said tickets and waiting for the refunded amount. But after 12 days no amount refunded by IRCTC or RAZORPAY. I had also raised the complaint to IRCTC. IRCTC informed on their portal that they had credited the amount to RAZORPAY. RAZORPAY has no immidiate site or Customer Care who look into the matter.Please guide for the next steps. Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint. Mar 04, 2025 Updated by Milind Sohani Subject: Refund not received for Cancelled Railway Tickets even after 12 days. Dear Sir, Madam, I had booked the Tickets on 10.02.2025 from Vadodara to Mumbai Central for (Two person) vide Transaction ID No. [protected] & From Mumbai Central to Vadodara for (Three person) vide Transaction ID No:[protected]. The above Tickets booked from IRCTC and paid the same through RAZORPAY. The above Tickets I had cancelled on 20.02.2025 vide Transaction ID[protected] & Transaction ID[protected]. As per IRCTC site they had credited the amount to respective payment master i.e. to RAZORPAY. After more than 12 days’ time, I have not received the refund amount and no information shared by IRCTC. RAZORPAY has no such site or Customer Care No. to whom I could contact and inform them about the situation. Request kindly help/guide for further action please. Thanking you, Regards, Milind Sohani Mob:[protected].
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