Razorpay — Railway ticket not booked, but balance deducted.

Razorpay — Railway ticket not booked, but balance deducted.

A Ashish Zade from Powai, Maharashtra

I have not booked rail ticket, but my balance is deducted from my account. Kindly verify the information and please refund my amount soon. +2 photos Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint. Dec 09, 2020 Updated by Ashish Zade Balance deducted from my account
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hi Ashish,

Apologies for the inconvenience caused. We checked the payment ID- pay_GATWToM2WqJUx3 and see that this is a failed payment. If the funds have been debited from your account, you will receive a credit within 7-10 business days from the date of transaction. Just in case if you haven't received a credit, please write to us here: https://razorpay.com/support/#request along with your contact details and do mention ticket ID [4726658] where our team would have this checked and will help you with a resolution at the earliest.

Best Regards,
Amith