Any financial services company need to have a clear cut contact details. Be it email or customer care number. Razor pay has neither. They expect you to raise a ticket with transaction I'd. But what if you haven't received your transaction I'd. Under the pretext of Corvid they also do not have a working phone number. The chat is a bot. When will companies realize that customers would like to speak to real people.
I have made a transaction till now I do not know where to contact and whom to contact. RBI should take note of this. Fintech needs to be regulated.
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