[Resolved] Razorpay — razorpay no refund and no response

ullas bhavya

from Kollegal, Karnataka

Address:	Surat, Gujarat
Website:	[email protected]

Recently i ordered a saree 27/10/18 from avoonik worth 399 and paid online through net banking.
Immediately the next day i recieved a mail from razopay saying my order is cancelled and that they will be refunding my money in 4 to 7 days. I cooperated with them for the next 7 days. Now it's been more than a week and still i havent recieved my refund. Also they have now stopped responding to my mails. Please do look into this problem. If razopay doesn't respond to my problem i may have to further report this problem to higher authorities at consumer court.
Order no:50967

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Dec 11, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Razorpay Customer Care's response Hi,

Please write to us at: https://razorpay.com/support/#request with the transaction details and we'll have this looked into at the earliest.

Thank and Regards,
Team Razorpay