Razorpay — Razorpay not releasing settlement from more than 15 days

Address:Behind Of Hotel Palash New Sabji Mandi Katni

Razor pay is not releasing my payment hold of more than 30000 it is going to be more than 15 days but still their team didn't released the payment at starting they mentioned that my payment is hold due to website's privacy policies but there isn't any problem like that on the website after couple of days they asked for invoice details which were provided by our team through Email after that they were arguing about that we are not providing proper information & that was real issue due to error in website which is now resolved by us but still there is hold on payment & there isn't any clarification about the hold & when it will be released
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