Razorpay — Razorpay NPS Contribution amount debited from bank but not credited in NPS account
I
iitr.hemant
Jan 6, 2022
On Thursday 5th January, i tried to make a contribution of Rs 50, 059 into my NPS account through Razorpay gateway. The amount got deducted from my bank account, but the Razorpay showed an transaction failed and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund at the earliest.
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