[Resolved]  Razorpay — Razorpay Ordered Elite Gaming Chair through PB LIFESTYLE.COM

I had ordered Elite Gaming Chair through PBLIFESTYLE.COM based on Facebook advertisement and payment made through my credit card of Rs. 663.91 and processed and got below message from my credit card provider.

You've hand-picked great stuff for ₹663.91 at Sendimentry Lite. Rewarding you with points for your efforts. Click: https://1cardapp.page.link/rp

Razorpay is the gateway through which order has been placed

Further I came to know that this is fake.
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Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Mar 04, 2021
Updated by Abhishek Suragani
Many of the people are facing the same issue as i see on consumer forum.

Can a strict action be taken against the merchant/scammer.
Mar 04, 2021
Updated by Abhishek Suragani
I received a call from agent named Rahul and he is very unprofessional . They said funds will be refunded but are trying to scam again using UPI .

Consumer Complaints forum do work on this with the Razorpay.
Verified Support
Mar 05, 2021
Razorpay Customer Care's response
Hi Vijay,

I have noted down your concern and would like to help you out. In order to do so, please raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Also, mention the ticket ID [5156714] for us to assist you on priority.

Regards,
Sreenivasa.
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