[Resolved] Razorpay

[Resolved] Razorpay — refund

N nk studio from Mumbai, Maharashtra

I ordered a product from Brandwapshop.c on on 11th August 2019. But I did not received my product till 19th August . So I filed a dispute payment on razorpay website .I received a message that they had disputed the payment please with for 48hrs for seller reply.then I received a message from seller that they refund my money for despute payment (despute id-disp_D85yc6afiHGK4g) on 20th August then I emailed razorpay about that but no response since then i also raised so many complaint and sent emails but they are not responding. My razorpay payment I'd is (pay_D4dQAYIzXJv3xP) Was this information helpful? No (0) Yes (0)
Aug 27, 2019 Complaint marked as Resolved No any resolution has been given neither any call, email or message received Razorpay customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Razorpay Customer Care's response Hi Thank you for your time on call. As discussed we will get this checked and get back to you on the mail thread with reference number: 680770. Thanks&Regards Razorpay Aug 31, 2019 Updated by nk studio When will I receive my refund Verified Support Sep 03, 2019 Razorpay Customer Care's response Hi, We are having this checked and will provide you an update on the ongoing ticket thread with reference number 680770 at the earliest Thanks & Regards, Team Razorpay
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