Submit a Complaint
Railways
Razorpay

Razorpay — Refund didn't get credited yet.

My transaction on 4th May for an amount of Rs.747 with hair love India via razorpay got failed and the amount was deducted from my account.
Upon contacting the Merchant, I was told that the refund was completed on 27th of May at 6:15 pm, with the payment ID being : pay_JR69NRXuFwpdRV .
But I haven't received the amount in my bank account yet, neither did I receive any email confirmation regarding this refund from razorpay.
I'm attaching the proofs below.
I request to sort this out as soon as possible.
Thank you.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 
Add a Comment

Related Razorpay reviews

[Resolved]Razorpay - Payment Deducted but Transaction Not Updated for State CET Cell[Resolved]Razorpay - UPI transaction -Amount successfully deducted.Not credited to Merchant website.Refund related[Resolved]Razorpay - Deducted unwanted charges from my hdfc bank account[Resolved]Razorpay - Payment not recd by the benificery hence order goy cancelled[Resolved]Razorpay - Amount debited but transaction failed - Razorpay
View all 3545 Razorpay Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    View all 3545 Razorpay reviews & complaints
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information