[Resolved] Razorpay — Refund not done

Raj_singh111

Website:

www.razorpay.com

Paid my college fees amounting to rs 35900, the money was not credited to college and it's 48 days and there is no response from razorpay about refund. They are not responding and have also made falso commitment that refund is done on 7 th sep, but my bank has denied no such refund is done. I am cheated by razorpay, they are fraud, help me to get my money.
My contact no is [protected].

Razorpay is not helping me, there support team has raise a ticket no 4365364, no resolution till date, am devastated it's my hard earned money

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Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2020

Razorpay Customer Care's response Hi Raj,

We apologise for the inconvenience caused. We have escalated this to our concerned team and are looking into this on priority. Please expect an update on the ongoing email thread [4365364] at the earliest. Requesting your kind co-operation while we get this sorted for you.

Regards,
Team Razorpay