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[Resolved]  Razorpay — refund not got

I have booked two irctc ticket from madgaon to londa for date 04.11.18 from razorpay. Same tickets were cancelled due to ticket not confirmed and wait listed even after char preparation. Irctc refunded amount 160. But still i have not got refund.
Please sort out the problem as early as possible and refund amount quickly to my account.
Thank you.
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Dec 14, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Razorpay Customer Care's response ```Hi Megha,

Please share the details of the transaction here: https://razorpay.com/support/ and we'll have this looked into at the earliest.

Thanks and Regards,
Team Razorpay```
Complaint comments 
3 Comments

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Comments

Today i was trying to book ticket on irctc via bhim upi, , , , but ticket not booked and rs 870.98 deducted from my account.. I need refund as soon as possible...

name=saubhagya tiwari
Email=[protected]@gmail.com
I am providing screenshot of bhim and irctc both

Reply
Razorpay Customer Care's response, Nov 14, 2018
Verified Support
Hi Saubhagya,

We checked the transaction ID: 100001524659410 and see that the transaction was unsuccessful. Rest assured, you will get a refund in 7 - 10 working days. Please note that you can also track the status of your transaction on https://razorpay.com/support/.

Thanks and Regards,
Team Razorpay
Booked ticket in IRCTC Using RazorPay, Amount detected but still showing Pending From Bank End. transaction ID : [protected]
Reply
Razorpay Customer Care's response, Nov 14, 2018
Verified Support
Hi Sithara,

We see that the refund `rfnd_BKsYJ2GDRcjqRz` was successfully processed on November 12, 2018. You can check the status of the same on: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay
I have paid SChool fees using SBI debit card online for which 2% charges and GST is charged by Razorpay on 25th Oct 2018

Reference[protected]RAzorpy Bangalore
Reply
Razorpay Customer Care's response, Nov 14, 2018
Verified Support
Hi Smita,

Please revert on the email sent from us with the reference number 289247 along with the requested information so that we can get this checked.

Thanks and regards,
Team Razorpay

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