[Resolved] Razorpay — Refund not initiated for a cancelled order | |
I ordered for a product on March 17, 2021 but the merchant cancelled the order on the same day ie. March 17, 2021. Merchant tried to refund but is unable to refund since Razorpay is holding the amount. This is completely unacceptable from a known payment gateway such as Razorpay Razorpay Payment id pay_GnWAua9PbNL45x Razorpay support ticket id 5226978 I want refund to be initiated immediately by Razorpay Was this information helpful? | |
Mar 23, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. | |
 1 Comment | |
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till now, no resolution or action is taken from Razorpay.
there is zero action from razorpay side since few days.
the delay is caused only by Razorpay intentionally.
I want the refund to be proceeded immediately