Razorpay — Refund not issued though order has been cancelled

Address:SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030
Website:Razorpay

I am Padma Pooja, I have ordered an product from vilvah on 09/02/22 through razorpay UPI for amount of 1119.10 rupees, but immediately i got an email from vilvah that my order is not created has they didn't receive the money, after several mails and no responses calls there is no proper replay from razorpay, they are not even giving proper replay.plesase take necessary action against them ASAP.
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Razorpay customer support has been notified about the posted complaint.
Feb 28, 2022
Updated by Pooja2699
Money refunded and resolved, Thank you...
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