Sir, we thought payments through razorpay is safe and trustable, so I invested 5000 in an app called burse, later after three days I came to know it was fraud, please help us
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Aug 7, 2021
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Veera1234's [Complaint's author] reply, Jan 9, 2021
How can we contact merchant if they are fraud !?
Bank officers won't respond due to online transaction through razorpay
We contacted you bcoz we have done through your payment portal
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In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.
Best,
Team Razorpay
Bank officers won't respond due to online transaction through razorpay
We contacted you bcoz we have done through your payment portal