Razorpay — Refund unsuccessful

I had an online transaction worth rupees 13, 193/- via google pay on 3rd of august 2022 to a website called hunyhuny but unfortunately the payment was unsuccessful & the order wasn’t placed . The said amount wAs debited from my bank account and it was shown as successful transaction as i reviewed the bank statement . But not credited in seller’s account . I have also raised a complaint in my bank against unsuccessful payment and they had informed me via call that beneficiary bank has not responded so far.
Its been 19 days since the beneficiary bank has viewed my complaint and not responded yet.Today i was informed by huny huny that the payment gateway(Razor pay) has already initiated the refund the very next day i.e 4th august itself.
Was this information helpful?
No (0)
Yes (0)
Razorpay customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information