[Resolved]  Razorpay — Regarding refund not received

Hello,

I was trying to book my train ticket via G pay at the same time money debited from account and ticket not booked. Attaching screen shot of receipt for your reference. Pls look in to the matter earliest.
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Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2020
Razorpay Customer Care's response
Hi Sudish,

We checked our logs for the UPI id:[protected] and we confirm that the refund: rfnd_FdkLu7RfdgmYyQ has been successfully processed from our end on 16th Sep, 2020. You should have received the refund credit by now. Since you have not received the same, kindly get in touch with your issuing bank and write back to us here: https://razorpay.com/support/#request in case of further queries.

Regards,
Team Razorpay
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