[Resolved] Razorpay — rs. 2048 charged on september 2018 without my permission or consent

Manish157

from Tirunelveli, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600079

I have been charged rs. 2048/- in september 17th 2018. It was for avg software. But the company has not received it and it was done without any otp. It was a breath of rules. Neither their was any mail for the amount debited nor any other means of communication.

Razor team kindly look into it and do the needful. It's shameful that there is no accountability of such incidents.

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Nov 23, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2018

Razorpay Customer Care's response Hi Manish,

Please write to us at: https://razorpay.com/contact/#request with the transaction details and we'll have this looked into at the earliest.

Regards,
Team Razorpay