Razorpay — Sending me someone else's invoice repeatedly and expecting me to either pay or forfeit the chance to use their service in future
E
evamthanks4
Jan 27, 2022
Razorpay keeps sending me an invoice for INR 885 at the request of Axis Securities, who registered my email address erroneously and took three years to correct their mistake. When advised via email, Razorpay suggests that I send their payment reminders to spam because they believe that Axis Securities has made a typographical error. Axis Securities didn't have the email address of the intended recipient in the first place until last month. As I wrote to Razorpay, the question of what happens if someone wants to send me an invoice through my email address remains unresolved until Razorpay removes the link between my email address and the name and phone number of the intended recipient. As it is unlikely that the intended recipient wants to pay the amount invoiced by Axis Securities, I would like Razorpay to remove my email address from their system so that I can have the chance to use their services in future without prejudice.
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