Razorpay — Settlement on hold

Razorpay — Settlement on hold

R R C DESAI Aug 28, 2021 Aug 30, 2021 This thread was updated on Aug 30, 2021

I got mail that your settlement is on hold from razorpay on 24th august 2021 they asked me to clarify some points and told resolution time will be 2 working days, I have replied them same day with all my points. but nothing happen till Friday evening. same mail I got from them yesterday evening and asked same clarifications again which I already replied on 24th august 2021 mail. still my account is in hold for settlement, I use chat support system everyday but same answers they are giving. no customer care number is working I am requesting them in chat that please call me so I can explain all things better, they are giving same answer but not getting call from them even. now how can I pay amount to my vendor ? Was this information helpful? No (1) Yes (1)
Razorpay customer support has been notified about the posted complaint. Aug 28, 2021 Updated by R C DESAI merchant id : Gi8KIpi2o0j8ej Aug 30, 2021 Updated by R C DESAI again I got new email with same questions they are asking which I already replied. attaching screenshot Aug 30, 2021 Updated by R C DESAI now razorpay is telling change company policy as per that template in chat support why I change my company policy as per your guideline?
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