[Resolved] Razorpay — Shared BK issue | |
Hi Razorpay Team, I had made a payment of Rs.3, 000 & Rs.300 as attached to sharedBK through your razorpay platform but now sharedBK( www.ciciseo.com) link has stopped working without any prior notice and provided merchants are unavailable to reach out and no more provides the services as promised and i had made this payment since razorpay is a TRUSTED gateway and i believed razorpay onboards authorized, VERIFIED merchants but in this case i see razorpay has onboarded multiple fraud merchants and facilitated online payments to them without verifying their business details hence this caused me a huge loss of Rs.3300 in total. Since this is a clear mistake committed by razorpay, kindly consider this on priority and provide my REFUND at the earliest. Was this information helpful? | |
Aug 14, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Feb 10, 2021 Razorpay Customer Care's response Hi Prabeen, This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5030149] for us to assist you on priority. Regards, Sreenivasa | |
Add a Comment | |
56%
Complaints
3545
Pending
177
Resolved
1903
View all 3545 Razorpay reviews & complaints
Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
View all Razorpay contact information
Post your Comment