[Resolved] Razorpay — Support service issue

[Resolved] Razorpay — Support service issue

I irfn from Hyderabad, Telangana

I have a open case since 14 days, there support service is worst and they have only chat service for now and the chat service is too bad they respond after 5 minutes and on support they dont resolve the issue and they try to work over mail/call which will be handled by another team Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Verified Support

Hi,

We are sorry for the inconvenience caused to you. In order to assist you ahead, kindly raise a request using this link: https://razorpay.com/support/#request along with a brief of your concern and contact details. Do refer the ticket ID [4872440] for us to assist you on priority.

Regards,
Anas

irfn's [Complaint's author] reply, Jan 13, 2021

145491
143495
4850898

Already raised tickets to work on the issue, but these tickets didnt resolved my issue.

Regards,
irfan