[Resolved] Razorpay — ticket cancellation refund

Kavin Kumar K

from Delhi, Delhi

Address:

635109

Hi,
I am Kavin Kumar K.I booked a railway ticket from Thanjavur-Hosur for 22/11/2018 for Rs.250 (Transaction ID- [protected]).The PNR number of the ticket is [protected]. I have cancelled the above said ticket later due to some unavoidable reasons on 4/11/2018. I had to receive a refund of 130Rs.The Cancellation/Refund ID: [protected].It has been more tan a month and I have not yet received my refund.I have attached the required details along with this as a PNG image file.Please do the needful.

Yours truly,
Kavin Kumar K

+1 photos

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Jan 26, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2018

Razorpay Customer Care's response Hi Kavin,

We checked the transaction id : [protected] and see that the refund was successfully processed on 5th Nov, 2018. The status of the refund can be tracked via https://razorpay.com/support/

Thanks and regards,
Team Razorpay