[Resolved] Razorpay — ticket I'd 1573381 issue are not solved

Akki1245

Address:	HOUSE NO B 39 GALI NO 09 PHASE, New Delhi, Delhi, 110094
Website:	Razorpay pay

Reminder if you are not solved this issue i'm take a legal action against you

I'm very frustrated your service in your office and your team name is sonu nandi. Tejas v. Chetan. Kevin samual. Suraksha hegde.

And i will provide my transition detail so pleas solved my problem

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Feb 15, 2020

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Jan 14, 2020

Updated by Akki1245 No. Response in response I'm very frustrated

Verified Support

Jan 14, 2020

Razorpay Customer Care's response Hi Akash,

Sincere apologies for the delay and the inconvenience caused. We have escalated this with our concerned team and are actively working on getting the issue resolved. Please do expect an update on the on-going email thread with the ticket ref:1573381 at the earliest.

Regards
Team Razorpay

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Comments

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from Mumbai, Maharashtra

My account debited with 19999 rs from razorpay at midnight 3 am. I did not madke this transaction. I want my money back . Someone hacked my account it seems. I want you to take proper serious action towards them.

Razorpay Customer Care's response, Jan 22, 2020

Verified Support

Hi,

Thank you for your time on call. As discussed, kindly share your transaction details on the ongoing mail thread with Ref:1819692 so that we can assist you on the same at the earliest.

Thanks & Regards
Team Razorpay