[Resolved] Razorpay — ticket not booked but amount deducted
1
1995parthiban
from Chennai, Tamil Nadu
I tried to book ticket using irctc rail connect app from tambaram to kulitalai. I opted for upi payment of rs 385. The money has deducted from my bank account but ticket not booked. I attach screenshot of the payment made. So please kindly look into the issue. Because of you i am unable travel on the planned day. So in future try make your system more reliable.
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May 8, 2018
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Razorpay Customer Care's response Hi,
Please drop us a mail to [protected]@razorpay.com with the transaction ID and we will get back to you with the details of the transaction over the mail.
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