[Resolved]  Razorpay — Tracking id not received/Order not delivered

I had placed an order through razor pay doomonline for a product worth 899/- based on an instagram addvertisement, for which i received payment successful mail on feb 21st 2021, but no other tracking information was provided nor product delivery. Kindly refund or let me know when it will be delivered.
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Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
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Hi Ekta,

Thanks for reaching out to us. This has been escalated to our concerned team and we are looking into this on priority. Please expect an update on the email thread (Ticket no:5331075) at the earliest. Appreciate your patience in the interim while we have this sorted for you.

Regards,
Sachin

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