Razorpay — Transfered 30 k and 5k to burse app account through razorpay

Hi Team,
I have transfered 30 k to burse app. App is not working. I transfered 5k to burse app other time. I have receipts from gpay to razorpay. Iam attaching both receipts. Sir it's a big fraud managed by burse app. If you find you will be God for so many poor people. So many they are not complaining due to fear and ignorance. I checked upi id in razorpay support I got mail id to whom we transfered. PFA for reference. Please contact me on [protected].frankly saying I lost 23
k money. Please refund. Please help.
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Razorpay customer support has been notified about the posted complaint.
Dec 30, 2020
Updated by Mnagaraj7
Please update status or you can contact me on [protected]
Verified Support
Dec 31, 2020
Razorpay Customer Care's response
Hi Nagaraj,

In regards to your refund concern, request you to connect with your bank or with the merchant directly to get this resolved.

Best,
Team Razorpay
Jan 08, 2021
Updated by Mnagaraj7
We received email from [protected]@accountant.com.they are from customer complaint team. They sent one QR code. They are saying to transfer money for victim source verification. Got doubt. Checking with u they said arif khan. From ur team
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