[Resolved] Razorpay — trueblue organization/ fraud - refund request

amar25dec

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.trueblueorg.com

I had call from trueblueorg.com and promising of selling opd medical insurance.
I found it useful so i bought it and paid it (Receipt no: pay_auvtmmvsl5fanz) using your gateway on 06/09/2018 but since i made the payment they stopped responding my queries and haven't generated any policy document or any other supporting documents, they just sent me a number claiming policy number on whatsapp.
Now they are not responding further i sent them several messages to avail the services. Number (+[protected] that is mentioned on the website is not reachable.
I am attaching the receipt amount of rs.7500 kindly have a look and help me to refund my money.

Thanks
Amrendra (Amar) singh
([protected])

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Oct 21, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 20, 2018

Razorpay Customer Care's response Hi Amrendra,

We have responded to your query on ticket with reference number: 258784. Please follow the same email thread for further updated regarding the transaction.

Regards,
Team Razorpay

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Comments

Guru Charan behera

from Mumbai, Maharashtra

I also being cheated by this true blue organization. After payment is made on 14 the Aug no response . Their emergency number is also not responding. I have logged a consumer complaint and would request all to log so that this company should be shut and no other would be cheated.

Razorpay Customer Care's response, Oct 4, 2018

Verified Support

Hi Guru Charan,

Feel free to write to us at: https://razorpay.com/contact/#request with the transaction details and we will have this looked into at the earliest.

Regards,
Team Razorpay