[Resolved] Razorpay — Unauthorised debit from my SB a/c

[Resolved] Razorpay — Unauthorised debit from my SB a/c

J jainrakhi Dec 19, 2020

You are debiting Rs 500 every month on 4th day from my ICICI Bank a/c on behalf of Savechildren/NDTV without my authorisation. Please stop debiting Rs500 from my a/c else I will have to take leagal action against you Rakhi Jain [protected]@gmail.com Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint.
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Razorpay Customer Care

from Delhi, Delhi

Dec 21, 2020

Verified Support

Hi Rakhi,

We are sorry for the trouble you are facing. We are just a payment gateway facilitating merchants with online transactions. Kindly raise a request here: https://razorpay.com/support/#request, along with a brief of your concern and contact details. Also, mention ticket ID: [4759946], our concerned team will investigate upon the issue and will provide you an update on priority.

Regards,
Anas