Razorpay — Withdrawal pending reg

My id - 30926
im the menber of razorpay i did second joint order with 50K, i have completed everything smoothly but my settlement specialist said error was created for generating withdrawl contact your tutor .
after contacting my tutor he said you hae only 90 credit points, you need 100 pointd to do normal withdraw
My earnings 83K for withdraw of 83k i wnat to pay 1 Lakh because for one point i want to pay 10k(as per tutor said)
how it is possible .please clear this issue and send my amount as soon as possible
Thanking you
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