[Resolved]  Razorpay — Www.shopgone.com

This shopping SPONSORED website was on Facebook and I shopped for kitchen items worth rs. 1458.The payment was done through razor pay. I received an sms too.. Confrming my order and the payment. They sent a link too with my order number and order details. Nearly a week has passed, but no further msg from them regarding my shipment details, date of delivery etc. KINDLY HELP. THANKS!!
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Aug 13, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2020
Razorpay Customer Care's response
Hi Tazyeen,

We are sorry to hear about this and would like to assist you. In order to do so, please help us with your transaction and contact details here: https://razorpay.com/support/#request and do mention the ticket id -4623667 so that we can get in touch with you at the earliest.

Regards,
Sonu
Team Razorpay
Complaint comments 

Comments

I order my product worth rupees 1237.34. and it's been 10 days. I didn't received any dispatch email from shopgone. I need them before 15 November. Soo please help me out

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