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RBL Bank Complaints & Reviews

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Updated: Aug 2, 2025
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RBL Bank reviews & complaints page 115

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M
Md. Esmile
from Kharagpur, West Bengal
Aug 1, 2017
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rbl bank credit card settlement

Address: New Delhi, Delhi, 110015

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-6244. I recently received a bill of amount rs. 76610/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle...
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Shukla Manish
from Noida, Uttar Pradesh
Aug 1, 2017
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Hi

I have taken a credit card from rbl bank whose last 4 digits are 9935. This month the minimum due payment was 5114 but due to some reasons (My wife gets hospitalized), i just paid only 2000/- on 17th july 2017.

But the collection department with the following numbers are calling again and again every time whole day.

[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

These are only numbers which i have from 28th till today.

In my knowledge no credit card company will ask for the money if some has been paid even less than minimum amount due.

So i request you to look into the matter and help me in getting rid of these calls.

They are calling in such a unprofessional manner and did not understand the consumers point of view. They are talking fullishly.

Previously they ask me the ref number for which the amount (2000/-) has been paid.

When i ask them to note down the same, the person says we do not need that rather we are calling for the rest 3000 amount which you needs to be paid till the next bill generation or else your cibil will be affected.

Due to this reason my boss gave me warning that either you go or do not attend such calls.

Manish shukla
[protected]
RBL Bank customer support has been notified about the posted complaint.
I have applied for online Titanium Delight Credit Card and till now no one has come to collect the documents.
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    S
    Shubham 6400
    from Yamunanagar, Haryana
    Aug 1, 2017
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    Sir through your wallet i have made an payment to abm enterprises which is proved a fraudulent company cheating in the name of contest. I asked for refund firstly they agreed and said it wil take 5 days then in the evening they callwd and asked for rs23500/- more. I have already paid them 20000/-. As this is a big issue and your bank is involved in this transaction i request you to reverse my transaction so that consumers are not affected from these bogus companies.
    RBL Bank customer support has been notified about the posted complaint.
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      D
      DKMPapu
      from Ranaghat, West Bengal
      Aug 1, 2017
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      Dear concern team
      I am dillip kumar moharana, bhubaneswar. I got a bajaj finserve rbl bank credit card.

      But after use of this card for purchasing i got to know that rbl is a cheater bank.

      Details of fake bill generation :

      1) r shield premium amount bill - rs. 7189.00.
      I had not done this so not liable to pay it.
      2) the annual membership bill - rs. 999.00.
      I had assured that its totally free so not liable to pay it.

      So the entire bill generated is totally fake. I have intimated this issue to the customer care by call and by mail.
      The cancell no - 424446
      Date - 16/07/2017.
      The complain no - 431570
      Date - 17/07/2017.

      Mail reply with
      Ref. No - [protected].
      Date : 22/07/2017.
      Ref. No - [protected].
      Date : 26/07/2017.
      By mentioning that the issues will be solved within 48 hours.

      Till date my issues are not solved so i am complaining against the rbl bank.
      And assuring not to pay a single rupee for the fake bill generated by the bank.
      If the issue is still not solved then i wont use the credit card further nor even pay the unbilled amount of rs 17990.00 for amazon purchase + rs 1000.00 towards gio money.

      Hope rbl bank will maintain a good track of faithful relation with customers ahead.
      +1 photos
      RBL Bank customer support has been notified about the posted complaint.
      Jul 27, 2017
      Mahesh Maisuria's response
      Hdfc Bank Darwaja surat has stopped on withdrawal by 1st applicant, kyc complete, bank demand kyc of co applicant. I could not produced due to he is out of country . I requested him but no response from him. My sb account will not be opened without co applicant kyc. At present, i am unable to use my sb account. Pl do needful.
      Hdfc Bank Darwaja surat has on withdrawal by 1st applicant, kyc complete, bank demand kyc of co applicant. I could not produced due to he is out of country . I requested him but no response from him. My sb account will be opened without co applicant kyc. At present, i am unable to use my sb account. Pl do needful.
      Hi, I am getting a lot o[censored]nwanted call for taking a new credit card from RBL Bank and I am frustrated with that.

      Please, Can you stop to calling me regarding new card on the daily basis as I don't want it?
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        D
        DKMPapu
        from Ranaghat, West Bengal
        Jul 31, 2017
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        Address: Khordha, Odisha, 751002
        Website: www.rblbank.com

        I have complain against rbl bank that it is a fraud bank who cheating customers by misusing the norms of rbi rules. So please ban the licence of this bank. I am a middle class family person the executive misguided me to give me the credit card by giving lots of false commitments. And they people are making false bill from their side themself and forcing to pay the bill. This is for future proof if they make any harm to me this mail will be produced as the evidence. And the supporting mails are also kept with me for ghe best proof.
        RBL Bank customer support has been notified about the posted complaint.
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          R
          RAMESHWAR HEDAOO
          from Mumbai, Maharashtra
          Jul 31, 2017
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          Address: 400066

          I would like to bring to ur notice that i have made the payment which i have withdraw but statement showing very higher side and various additional charges
          Recovery agent appointed by u are giving mental harassment and ultimate last time ur recovery agent promise me to do settlement in 35000 with lump sum hence i have agreed but he could not turn back i am not in position to pay as per ur statement
          Please settle my account with less than 35000 in 2 instalment and give me justice
          Awaiting your favourable reply
          RBL Bank customer support has been notified about the posted complaint.
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            S
            SAPANKUMAR MANDEL
            from Delhi, Delhi
            Jul 30, 2017
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            I sapan kumar mandal is here by to complain that my credit card has been blocked because i didn't pay my bill for the month of may' 2017. It was blocked even without informing me. I will my bill of may and june' 2017 till 2nd august' 2017 for sure. Kindly unblock my card as i use it very often. Its not the rule of your bank that you can block my card like that without taking detail without telling me!! Unblock it so i can pay my bill on time.
            RBL Bank customer support has been notified about the posted complaint.
            Lost my rbl credit card
            Please my credit card block
            my card is blocked without informing me.
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              G
              Gmp31
              from Chennai, Tamil Nadu
              Jul 28, 2017
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              bajaj finserv rbl credit card

              Address: 600106

              Dear sir/madam,

              I have sent mail to [protected]@rblbank.com & [protected]@rblbank.com never received any response from rbl bank.

              I have tried calling your customer care but never succeeded fro the same.

              I send more than request to reverse r shield premium amount i am not interest premium insurance. So, kindly request to i want close my bajaj finserv - rbl bank credit card.

              I am...
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              A
              Aanand mohan
              from Delhi, Delhi
              Jul 27, 2017
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              Address: 110037
              Website: Credit card mantri

              Consumercomplaints.in › rbl bank › rbl bank — application status (#cc8pn85e4a)
              Rbl bank — application status (#cc8pn85e4a)

              2 reviews
              Ar arman patel kumnor on aug 11, 2016
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              I am applying rbl bank credit card. Rbl executive taken all my documents but some days rbl bank says not approves and all my document lapsed and miss use.
              My name aanand mohan
              Plot no-124, gali no-2,
              Kapashera border,
              New delhi, 110037

              Plz enquiry it and my documents given me.
              Rbl bank all employees in credit card depth. Are useless and senseless behave.
              RBL Bank customer support has been notified about the posted complaint.
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                N
                Nani1105
                from Hyderabad, Telangana
                Jul 26, 2017
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                Hi, i got a call from rbl credit card department after our conversation they told your eligible for "rbl titanium delight" credit card, i also interested about it, rbl person took my documents on 15th of july 2017, after that i got my application reference no - #ccpina5596, and also i got a verification call from rbl verification department, after that i checked my status two days back, it shows "reject ops". What is meant by it? Is my card disapproved? Or something else? And i had a good cibl score 754., if my card is disapproved means, i would like to know about the exact reason, other wise what is meant by it? Please let me know the exact card status., thank you.
                RBL Bank customer support has been notified about the posted complaint.
                When i apply the Titanium delight credit card, i was Promised to given more credit limit (3 time increase the limit as per my hdfc bank credit card limit) but when i received the credit card, the limit is only 40, 000/-.
                Please contact me ASAP and increase the limit as per your promise.
                I have already paid my transaction bill then swipe this on next day but bank charge me overlimit fee 600/- . way? plese solve this problem ...
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                  G
                  Guru Devi
                  from Hosur, Tamil Nadu
                  Jul 25, 2017
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                  Address: Salem, Tamil Nadu, 636016

                  Hi i had applied rbl bank credit card one month back and i got a message for application received confirmation... But till no information... Regarding status... Then i had checked in rbl bank credot card status portal.. And the status showned... Credit card status in reject ops... What is the meaning for this... My credit card application no # cc8gg3e7g8
                  RBL Bank customer support has been notified about the posted complaint.
                  HI, i do faced the same problem, i applied for "RBL TITANIUM DELIGHT" card last 10 days back on 15th of july 2017, and my application reference no is - #CCPINA5596, i got a verification call from RBL verification department, after that i checked my status two days back, it shows "Reject ops" . what is meant by it ? is my card disapproved ? or something else? and i had a good cibl score 754., if my card is disapproved means, i would like to know the exact reason, other wise what is mean it? if any body know about this please help about this., thank you.
                  Hi i had applied rbl bank credit card one month back and i got a message for application received confirmation... But till no information... Regarding status... Then i had checked in rbl bank credot card status portal.. And the status showned... Credit card status in reject ops... What is the meaning for this... My credit card application no #CCAA68AA76
                  #CCM457T94S my application number
                  Shows REJECTED ops
                  Meaning of it..Will I get card or my form got REJECTED??
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                    B
                    bewkoofdotcom
                    from Ludhiana, Punjab
                    Jul 25, 2017
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                    Address: 110019

                    Hello users,

                    # you credit card hackers

                    My credit card could be hacked if i don't take the steps wisely.
                    Please do not share your personnel info or contact number in any post.

                    I would like to share my experience at consumercomplaints.com. I accept i made a mistake, but i want you all to be aware of this accident.

                    Yesterday, i lodge a complaint on consumercomplaints.com site, my foolishness was i shared my number too.

                    Just after submitting the complaint, within a few minutes, i received a call.
                    Person said he is calling from bank a would help me close the card & then he started asking card details, registered email id and so on, and in last he asked for the cvv of card, i just deny for that.
                    But still they were trying to hack my email id, which is registered email id with the card as otp is also comes on that as well.

                    Thank god otp came late and they were not able to tranfer the money in their account.

                    They were trying to transfer the money on paytm wallet.

                    One on the life saver guy called me immediately ([protected] - basti [true caller name] - informed me about fake call.), when i was on call he also sent a sms, regarding this fake call, and said last call was fake call and they will transfer all your money from your card.
                    So don't share your details with anyone.

                    I am sharing those # number with this post:-

                    [protected] - fake [true caller name]
                    [protected] - paytm [true caller name]
                    [protected] - bank [true caller name]
                    [protected] - u [true caller name]

                    Thanks
                    RBL Bank customer support has been notified about the posted complaint.
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                      S
                      Sukesh Chaturvedi
                      from Delhi, Delhi
                      Jul 24, 2017
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                      Address: 110068

                      Payment collection manager name-sanjay and call manager name-dheeraj. I think both are sitting in rajauri garden rbl bank branch. Both are harassment for payment and torture to me and my family members. I have already said for settlement and make emi but both are calling continue. If they are continue torture than i will take action against him. My name sukesh chaturvedi.
                      RBL Bank customer support has been notified about the posted complaint.
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                        S
                        samnitin
                        from Ludhiana, Punjab
                        Jul 24, 2017
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                        Hi,

                        I am using rbl maxima credit card, few days back i received another card from rbl which is in collaboration with bajaj finserv - card ending with 7995.

                        I want close my bajaj finserv - rbl card.

                        I have sent mail to [protected]@rblbank.com never received any response from rbl bank.

                        I have tried calling your customer care but never succeeded for the same.

                        Thanks,
                        Nitin nigam
                        [removed]
                        RBL Bank customer support has been notified about the posted complaint.
                        Unnecessary credit card sent and charges without any permission.
                        Me shyam sundar my rbl credit card no. [protected]
                        As the related department sent and changed with another credit that has not been any confirmation by me and also they charged me extra amount. the guys of the company threatening me. this is the totally fraud.
                        I am not able to register my user id. whenever i try to register the page gets expired and session expired appears. i also called customer care they said to use a different browser, i did that to but still no progress
                        Myself Abhilash M and I would like to cancel the card. I did not receive the card yet but I got the credit card bill with a due date. It seems like I'm not alone there are many having the same issue.
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                          Naresh Kumar Batchu
                          from Chennai, Tamil Nadu
                          Jul 24, 2017
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                          Address: Hyderabad, Andhra Pradesh, 500055

                          Dont use rbl and get cheated.
                          Highly unprofessional bank, charges fees for reducing interest rates (Housing loan), inspite of this the new interest rates are much higher than margin rates.
                          Few months bank, i have applied (Paid necessary fees/charges on may 19) for reducing interest on housing loan. They said it will be effective 1st june. But, when i get the statement i understand that they are making it effective only after 1 month (Post 19th may).
                          Since then am unable to view my account thru mobile app (Can only login but cant see the loan account details only) and online login is a big mess.
                          After so many tries once am successful in getting the password reset, i get a message "to contact customer care" which is useful".
                          Naresh
                          RBL Bank customer support has been notified about the posted complaint.
                          My customer id 10720049 SB Account No.[protected] I have various FDs with their Coimbatore Branch for which the form 16 given by them is not correct and I requested them to get it corrected 10 days back which is not yet received corrected. As the time limit stipulated for filing IT return is coming to a close shortly I need the corrected form 16.
                          RBL Mobile app crashes on XIAOMI MI MAX PRIME.
                          The worst technical team in RBL BANK.
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                            chopramanu
                            from Delhi, Delhi
                            Jul 21, 2017
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                            Website: RBL

                            I am applying rbl bank credit card. Rbl executive taken all my documents but some days rbl bank says not approves and all my document lapsed and miss use. The request has been made repeatedly but i am getting same response as the request has been rejected. Please return my documents deposited with the application
                            My name manu chopra
                            Add h2/17, shiksha apartments plot-11, sector-6, vasundhara, ghaziabad, up-201012
                            Pan no. Abtpc9645h
                            Dob 04/07/1963
                            RBL Bank customer support has been notified about the posted complaint.
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                              Vijay Malloju
                              from Gurgaon, Haryana
                              Jul 20, 2017
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                              Address: Hyderabad, Andhra Pradesh, 50003
                              Website: www.RBLBANK.com

                              This bank is actually doing fraud and not closing my credit card after many requests. Just found that this is happening to may people, all the times they say only "we had a technical glitch" which is a strong lie... They are liars. Their customer care executives are trained to postpone credit card closure request to forever.

                              My request please do not take any credit card from this rbl bank.
                              Once you take even i[censored] don't use it you have to pay annual charges and they will not close your credit card account.

                              I have decided i ill never ever take any services from rbl its dangerous have any relation with these kind of cheap minded banks.
                              RBL Bank customer support has been notified about the posted complaint.
                              Service of Rbl bank not good please don't go for cridit card next rbl I will no go next time this bank
                              the service not good very thrid class service of rbl bank
                              Same thing happening with me as well.
                              I am given 15 times to close my credit card even they didn't closed
                              I am given 15 times requested to close my credit card but didn't close worst services
                              Same to me as well. They are not closing my credit card request.
                              I want to surrender my Credit card
                              I have lot of complain pls call me . because they dudnt receive my call . I also surrender my Credit card as soon as possible pls close my card immidiately.
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                                J
                                j25
                                Jul 20, 2017
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                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                Website: www.rblbank.com

                                This mail is regarding the credit card application i got again and again call from rbl bank for credit card and once i applied the executive "sonali saini". She send the person to collect the documents also she asked me to send the documenta on mail without attesting which i dint send i have send the attested documents and now its being more than 1.5 months there is no update they gave me fake commitments that your card has been dispatched you will be getting in 3 days i mean what the hell is going on either they should not call or they should inform to the customer this is my first and worst experiemce with rbl bank ther is very negative image came up in my mind for this bank i will never go with this bank and never ask anyone to go with it hoping for the strict action about these kind of employees they are not responding at call also. Employee name: sonali saini. Contact no: [protected] another number i dont know the name: [protected]. If you want to maintain the image of your bank just terminate these kind of employees.
                                RBL Bank customer support has been notified about the posted complaint.
                                Jul 20, 2017
                                Updated by j25
                                I NEED THE RESOLUTION YOU DUFF AND DUMP PEOPLE
                                I have got call from RBL Sales team for Bajaj Super Card, initially they said no membership fee and the card is absolutely free for 1 year. Hence it is free card i also accepted and submitted all the documents. Once i received the card, after 3-4 days, from bank sending sms as please pay the minimum amount 3600. I was just shocked because still i have never used my card and also i have not generated the card pin, Even though they keep on sending messages to pay the bill. This is really a BIG FAKE BANK and also credit card sales team is really a BIG FRAUD PEOPLE. They are focusing on selling credit card with fake promise... Please don't accept any credit card from this bank and also don't take credit card from this bank...

                                For your information, i have submitted all the docs to the mobile number: [protected]
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                                  Umesh Kirdat
                                  from Pune, Maharashtra
                                  Jul 19, 2017
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                                  Address: Pune, Maharashtra, 411044

                                  I have received 28 call from your credit card department offering credit card. Initially i politely informed them that the number is registered for dnd but they still keep calling from different numbers. I have lost patience and would like to raise this issue now with higher authorities. It has been a harassment to me as the phone calls don't stop.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    Rekha Bijalwan
                                    from Noida, Uttar Pradesh
                                    Jul 18, 2017
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                                    Address: New Delhi, Delhi, 110030

                                    I was facing problem with rbl credit card with minimum usage facility n all & because of the same i have tried thrice to close the card & withdraw it. I called their customer care thrice (With spending time more then 1.5 hrs. But they always suggested that you will got call from our executive first two time did not get it but third time i got call and there was a girl from rbl customer care. She suggested don't do this and when membership fee will be charged you can call us and request for reversal and this kind of request always accepted. Bla bla bla... I thought let's keep it if she is confirming the same. But now when i got statement fee is charged. I called their cc hired different story. So my concern is not money my concern is if we could have other bank's credit card where all are membership free card then why we will have rbl and pay membership fee...
                                    So this kind of things means promises for something else and then actual something else is not acceptable and is absolutely harassing customers because no one wants to spoiled their civil record and therefore they are bound to pay.
                                    Will rbl take any step against this kind of services... What is solution for this with them... How i can get back my money...? With all these questions thanks rbl for your best services which has been spoiled my temper... Totally unacceptable really...
                                    RBL Bank customer support has been notified about the posted complaint.
                                    Jul 18, 2017
                                    Updated by Rekha Bijalwan
                                    Sorry RBL credit is Titanium Delight not platinum as complaint has been done above.
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