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RBL Bank Complaints & Reviews

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Last updated Feb 11, 2024
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RBL Bank reviews & complaints page 116

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S
Shantanu Kurl
from Coimbatore, Tamil Nadu
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Card

Address:New Delhi, Delhi, 110059

Hello,

I have your bank credit card. I used that only one time.. And i made that payment too..

At the time of sale the card the exicutive told me thatvthere is no yearly charge on the card but on 2nd bill there is carge of rs 3000 approx.
I already told to your bank that I will not pay that charges but still they are gernating the bill with penalty..
That was a wrong information provide by your...
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N
Neha Divecha Solanki
from Mumbai, Maharashtra
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Delay in account opening process no reply by branch

Address:Mumbai City, Maharashtra

I have opened current account with rbl bank in name of divecha travels at borivali w branch code 0062 .after 1 month of opening account still i am not able to operate it following uo with branch but no proper reply given.visiting branch for more then 15 times but no one is giving answer.called customer care but no reply from there also.not able to run my business as my money is blocked with bank and they and not helping me in any kind....
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D
drsandeepbharti
from Gurgaon, Haryana
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Credit card approval rejected

Address:New Delhi, Delhi, 110008
Website:rblbank.rupeepower.com

RBL repeatedly calls me regarding my good CIBIL score & offers me their credit card. Consequently i submitted application for credit card with reference no #CC224IATN7 on 21/06/2017. On 29/06/2017 i got sms from RBL BANK stating that "Hi! We regret to inform you that we are unable to approve your Credit Card application as it does not meet our assessment criteria". I emailed them regarding the reason for rejection but they never bother to...
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A
Anbuarasan
from Chennai, Tamil Nadu
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Regarding Credit card Membership free

Address:Chennai, Tamil Nadu, 602024

I have purchased RBL credit card Last Year card no : [protected]

while purchasing they have said as life time free card, now they putting some amount 2000/- as membership free expences. i called before 20 days they have said we will call. i given 2 mobile number to the customer care to contact me to reverse this amount and have compliant no 00355026.

Now i have paid only outstanding wat i done the transaction.Please...
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P
prasonu
from Bengaluru, Karnataka
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False Charges added in statement

Address:Bangalore, Karnataka, 560008

They sent email for increase the credit limit. After that I have used the card for some more transaction. After swapping the card, Got alert for Over Limit charges. I have sent email to customer support, on what basis they allowed to access over limit . Its 15 days over, no one is responding my email. I have tried to call customer care, there is no option to speak to relation ship manager or customer care agent. Netbanking is soo poor, where...
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K
kamlesh0111
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Harassment and abusive language use

Address:New Delhi, Delhi, 11018
Website:www.rblbank.com

One of my family members was a credit card holder from RBL Bank and had a clean track record of repayment .
Due to some serious medical and personal issues, the last time we couldn't repay the credit card amount .

Post that I myself initiated email to the bank to settleall the pending debt and agreed to re-pay the entire amount in 3 EMI of which first emi is already paid by me. 2nd emi got bit delayed and RBL collection...
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A
anoop1402
from New Delhi, Delhi
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Misbehave

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Anoop kumar gupta, wants to do complaint against " operations manager of rbl bank credit card department, and his contact # [protected].
He called me regarding due payment of credit card but i did kindly request him i will defenately pay on 7th july 2017. Coz write now i am in trouble so do not have sufficient money to pay on given time slot. But on 7th july i will defenately pay as maximum amount i can.
But he started argument...
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K
Karthik Success
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service complaint

Address:641006

Hello,
I had applied for rbl credit card on may 29th (Application number: [protected]). 2 days after i had received a call from one of the rbl executive regarding document verification. They asked me for local address proof. I just send them through email that they provided to me ([protected]@rblbank.com). 26 days got over i didn't get any call from their end. There is no notification to me till date at least they can tell me the...
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A
anubhas
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Credit card issues

Address:New Delhi, Delhi, 110017

Hi,
I had a credit card from rbl till 2014. I requested rbl to discontinue this card after paying all the dues in mar 2014 (Rs. 86, 000 with some extra money). Subsequently, i destroyed this card at that time.
Despite my request for discontinuing this card, these guys have not done the same and are continuously charging a fee. I have had many calls with them informing the the card is not in use, but to no avail.
Now,...
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L
Lovitr
from Delhi, Delhi
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Rejected credit card against pre approved credit card

Address:Gurgaon, Haryana, 122003

I received call from shruti from rbl bank advising me that i have a pre - approved credit card and asked for documents. I submitted all necessary documents in the first week of june 2017 and now i get to hear from bank 's side that the application has been rejected. Can you please explain this non sense going on as i recently got to know that rejection of credit application adversely impact cibil score. Why such fraud are being perpetuated...
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Anuragforovers
from Delhi, Delhi
Aug 1, 2021
This thread was updated on Aug 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer service! Never connect a call with executive

Address:110092
Website:rblbank.com

I had a worst experience with it. I will never recommend to anyone for bank account or credit card. They hold customers money for a long time (15 days) if any payment fails or back. Where other bank back money within 5 working days.in now a days. These guys are so careless never connect a call with executive.

Worst customer service. Never connect to call with customer care.

Name - anurag singh patel
Mo...
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A
Aj200386
from Mumbai, Maharashtra
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Extra charge for credit card

Address:110067

I have received the message from rbl that you are eligible to upgrade your card, attached screen shot for the same, later i have received call from rbl that fees of this card is 5000, but as you are selected client, we are giving you 20000 rewards point against which you will adjust this fees.

Now i have received a card statement where they are charging me 5000 + tax as a service fee and they want me to pay the same. I called...
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K
Krishnaya
from Jhanjharpur, Bihar
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Declined status for approved application

Address:Chennai, Tamil Nadu, 600048

Please note that i applied for rbl credit card on 5.4.2017 card and #ccg335hg4m. I got all verification done at my office and residence too. On 26.04.2017 i got checked in rbl link showing track your card application using my application num [protected] found the reason as follows. "dear customer, your rbl bank cr card application no. #ccg335hg4m is currently under process. We regret the delay and will keep you posted on further progress."...
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D
dkjb
from Gurgaon, Haryana
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Wrong bill details

Address:Faridabad, Haryana, 121001
Website:[email protected]

Rbl credit card team

Again at 6:20pm your executive ms. Poonam call and ask the same irritated question what problem is in bill?

Again same history i have repeat as usual like doing from the month of march 2017, and as expected from your use less team same answer the concern has forwarded to concern team they will call you back and update the status. Hell!!!

Your executive told me that i have...
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A
akshaysaini28
from Noida, Uttar Pradesh
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Not done any transaction on 8th May 17 but showing in statement.

Address:New Delhi, Delhi, 110037
Website:www.rblcreditcard.com

I didnt do any transaction on 8th may 17 but showing in my statement.
Even i didnt recv any message and and otp for this transaction.
I will not pay this amount as rbl people are too lazy for the customer service and if i have not done any transaction how anyone can update in my statement.
I willl even file a fir against these people.
My name is akshaya kumar saini.
Transaction was done on 8th may.
Even...
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P
prasant2852
from Noida, Uttar Pradesh
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Unblock credit card

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I sir,

Kindly tell me if you guys unblock my credit card last 2 month i was suffering if you not unblock then inform me other wise close my credit card.
This is not you bank rule you did not conform any details i have many more accounts in your bank, rd and lic also but your guys don't response last 2 month
I follow but there is no conformation. Also you guys check my account details i had always before time...
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P
Pritesl
from Betma, Madhya Pradesh
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Credit card application pending

Address:New Delhi, Delhi
Website:www.rblbank.rupeepower.com

Dear sir

My name pritesh mistry. I give application to rbl bank for credit card on[protected]. This application is online submitted so i also send documents with application by currier. But still there is no reply from bank related to my application. I contact to bank with email but they only give reply that sales person contact to you but nobody call me. So i request you tell me what is my application status and who is handle...
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I
Ishan Kakkar
from Kashipur, Uttarakhand
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Debit card not being issued

Address:Nagpur, Maharashtra, 440033

Opened my abacus account on 8th of May account number[protected] using ekyc. They are supposed to issue a debit card in a week. On 19th May I even did an in person kyc and even raised a complaint for non issuance of debit card the complaint number is CR[protected]. Since 19th may they are persistently telling me your debit card is in process and will be issued in 2 working days. If they don't want to provide service why are they making such...
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N
neeraj23071978
from Delhi, Delhi
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Process not done as committed

Address:New Delhi, Delhi, 110041

Dear Sir,

My self Neeraj Kumar and I live in Delhi, want to bring you few things in notice that last month I applied for loan after submitting all the required documents I didn't yet received any positive response from your side, even till date your executive calls and ask for documents reapetdally, i am harassed by your process as I work in reputed group and it's our daily routine that we do car loans within 2 to 3 days and...
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J
justin raj
from Chennai, Tamil Nadu
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Unwanted collection harassment

Address:Chennai, Tamil Nadu, 600080
Website:www.rblbank.com/CustomerSuggestion.aspx

Hi team
Thi is justin. Past 1.5years onwards using rbl creditcard ([protected]).
Last 3 months payment not making payment. Reason financial
Crises. So i ask time till july.. But rbl collection manager haja hussain and collection agency person
Mr, arokia raj. They torture and threatning me and harresing with my family. I inform i no need reversal
I will make the full payment july onwards. But they...
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