RBL Bank Complaints & Reviews

I am applying rbl bank credit card. Rbl executive taken all my documents but some days rbl bank says not approves and all my document lapsed and miss use.
My name arman kumnor patel
Add a/10/17 platinum city
Hmt main road
Yeshwanthpur bangalore 560022

Plz enquiry it and my documents given me.
Rbl bank all employees in credit card depth. Are useless and senseless behave.

Hi
My name is a laxmi reddy i applid rbl credit card 4th aug 2016 and i got refernce
#cca4r7a7d9

Got all verification done at my office and residence too. Executive taken both office @ house photos, i got multiple calls at office too for verification. I received an messege from mobile, rbl bank on 09th aug 2016, saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria for details write to [protected]@rblbank.Com."

As per rbi guidelines circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman.

If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl bank. Also i check my cibil 780 good score.
Why declined credit card applicaton

I am not happy with your service. In mail you are say my card annual fee is Rs.2000 but when i have receive call for upgrading card from titanium to platinum. The executive says annual fee is 0 means no annual fee this year. I am not expecting this kind of behaviour from you. I feel very bad. Application no. (#CC8DAE91R7) Regards Prabhakar [protected] [protected]

Dear sir/madam

After n no of mail and calls to rbl card service department now finally i am mailing you about my transaction dispute, on date 20/5/16 around 4am in morning there was 8 transaction was done from my rbl credit card ([protected]), 7 transaction was 10000/- of sbi lahartara and one transaction was 5000 of industrialestae lahar which was not done by me as my card was with me only and i am residing in delhi only this transaction was done in some other state with different card, i have send 3 times scan copy of dispute form with police fir whenever i have been asked in mail, thrice i sent hard copy via courier (1. On dot awb no[protected], 2. Dtdc cn no z[protected] but till now i haven't got any positive response, and now i am getting mails, letter and calls for payment these amount which not done by me. So request to you please help me out of this, as i m getting harassed.

Your action in this regard will be highly appreciated.

Please note that i applied for rbl credit card on 17th june 2016 and got reference no :#cca192s9rh.

I got all verification done at my office and residence too. i got multiple calls at office too for verification. i received an email from rbl bank on 6th july 2016, saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria for details write to [protected]@rblbank.com."

I gave the documents to rahul field (executive) from rbl bank, executive called me on the next day itself "18th june 2016" and i gave all the papers and verification has been done positively.

As per rbi guidelines circular no - rbi/[protected]/100 bod. fsd. bc.23/24.01.011/2008-09 dated[protected]. rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman.

I want reason for rejection as it will hit my cibil. my cibil was all clear as i got the credit card from citi bank in march 2016 itself.

If we will not find reason for rejection, we will file case in consumer court. it is my dignity which got effected and i am fully made up my mind for filing legal case against rbl bank.


I never had any liabilities from any bank in the past. please provide reason or else i will file case in consumer court against rbl bank. please clarify me where exactly my application got declined.

Hi,
My name is nagesh, i have applied for credit card in rbl bank. I received 3-4 call from bank for verification after that bank send executive to my house for verification and verified. I have received sms from rbl bank your card has been declined however no one confirm me why this was declined. If this card is declined the customer right is why this card is declined. It is directly impact my civil. Please confirm me why this was declined and call me at [protected]

Dear Sir

this is to inform you that.. RBl bank has done the fraud with us 2 times and now we have deiced to legal with u people i have i got a call from your bank saying sir your eligible for the maxima credit card i told them i wont apply as i have hdfc and icici they said so many things i Agreed and later they took all the document after 25 days they said we are sorry to inform we are not able to process i asked them Valid Reason as my point score was almost how can card can be rejected it effect on my civil they i called all that number witch i got at the time of apply no response .. i said leave it

2nd time in may i got call sir i apply card i said no .. u people are fraud they said we are soory whateber happened last time they said kindly give us document we will 100% give u credit card as we have checked, , everything is fine your record and everything .. i have given them document 10 days they said we unable to process .. same thing has happened 2 times i have speak to my legal advisor my card rejected it effeted on my civil i want both time legal reason of the card rejeted i have hdfc 3 lakh limit icci 1 lakh amex 1 lakh .. my score more then 800 how u people can do this . i want valid reason and my all document i need it back . or else face legal notice in consumer court and palaces i request you gently kindly respire as soon as possible
application reference number #CC61KN2H1A. - new reference no
application reference number #CCA22H2H2N months back reference no
My Name Shahid Khan

Hi Team,

There is a personal availed by me with RBL Bank, And they charged me huge amount as Insurance, and I did not recieve any details about insurance number till today.I tried calling up Customer care multiple time all that they say isyou need to walk to branch .Branch is 30 km away from the place I stay and when I go there they say need to call customer care.was fed up with it now.Today they need some signature regarding there process change in EMI, they dont give me proper details but they ask me to sign some documents .initially when they call they start saying we are calling from RBL Bank, and when I start questioning them about Insurance they say we are third party vendors.So is RBL Bank trying to fraud us with third party ??

My other Major concern is I have a RBL credit card, for which I never miss the payment, will pay it on time.But I keep getting reminder calls from them saying that My amount is due, when I havnt missed any payment why is that they are call twice, trice in a day as if I am running away.and Today a Lady called REKHA, called saying its a reminder called and when I said her like I have a message and will pay it on time I dont need this calls, then she was saying your card is overdue that's the reason i am calling, WHICH WAS iNCORRECT.My card when overdue on june 3rd about 600 RS, and I immediately seeing the message depositted 1000 RS same on June 3rd.And I dont understand how come you people can talk like that.

When it come to your bank payment you respond and talk how ever you want with customer, but when customer somes with concern you never take responsibility.This is disgusting.

Please note that i applied for rbl credit card and got application no :[protected]. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in rbl link showing track your card application. Found the reason as follows. Application no [protected], status dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl bank who called us for credit card and we never gone to rbl for the same. Swathi, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got home loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards snehanshu kumar namdeo [protected] please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Please note that i applied for rbl credit card and got reference no : #cckm50m07a. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got a mail from rbl bank saying "your application for a rbl bank card has been declined as it does not meet our internal assessment criteria." i gave the documents to lakshmipathy (Executive), executive called and i gave all papers and verification also done positively. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got sbi credit card just two months before. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against rbl. I never had any liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards rakesh b m. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.

Dear team

I want exact reason why its declined because i have done all verification positive ..And i received all calls from verification also positive ..

For what purpose the application was declined i want proper reason other wise i will case FIR for cheating purpose..

Dear Customer, your credit card application has not been approved as it did not meet the policy requirements of RBL Bank


I received mail above matter ... i want know exact information for what purpose its declined ...

My credit card application number- [protected]. RBL bank has rejected my application without doing any verification process. I have applied for reprocessing as requested by bank. My first reference number is - #CC2RM89NM1.
First rejection they told office verification failed. I have provided all the information from my official email I'd. But second time also they have rejected.
My name is SARAVANAN kindly help.

Dear

I have appied online for rbl bank fun+ credit card on 11th may 2016 through rbl bank website. After submission of the online credit card application i had got the email feom rbl bank that your credit card application approved in principle.
After that i have sent the required kyc documents as asked by the rbl bank along with the online pre filled credit card appication duly signed to the rbl bank office in okhla...

Dear concern,
This letter is to [notify you to our conversation of monday, april 04, 2016 2:41 pm] about a problem of [re-verification my credit card application, ] at your kolkata location.
I am dissatisfied with your [credit card division services] because [as per your email conversations on 12th of april i’m receive your conformation of re-verification of my office address and you are mention there, it will tack 15days]. I have already attempted to resolve this problem by [4th april to till now]. I have forwarded all copies conversation mail of my records.
Unfortunately, the problem remains unresolved. I am hereby requesting that you: when i get the all conformation regarding my credit card application statues. My cibil and transaction record was very good.

Card application reference number #cc794tm9vt
Mobil no: - [protected]
Please contact me within [3] days to confirm that you will honor my request. I have prepared a complaint for submission to the proper agencies for investigation. I will not file the complaint if you resolve the problem within this time period i have indicated.
Thank you for your anticipated assistance in resolving my problem. Please contact me at [telephone number and/or e-mail address] if you have any questions.
Sincerely,
Ramvali raut [protected]/[protected]

Dear sir i have applied for the rbl bank credit card we have got the direct call from rbl and saying that we have pre approved card for maxima credit card i have given all the document and i have got the email saying that i will get to know the status and after 10 days i have not got anything i have send them email they took 1 months for this. And later said we are sorry your card has not been approved. I asked them reason and they have not replied in any correct my civil is more then 800 its in gold i have hdfc icici amex credit card my application has never been rejected and hdfc bank has approved loan of 15 lakh im i need ti know the correct reason for rejection.. Verification done office and home and they took so many paper from me i have limit from hdfc more then 3 lakh amex 1 lakh icici 2.5 lakh rbl is during fraud's they take document from everyone they get information and later they reject the document without no reason..


I will file complaint in the court if they will not give me card or give me valid reason i told them i don't need any card.. They said sir its benefits

#cca22h2h2n[protected]
I will ask them for valid reason or else i will file compaint and now again they called as on 26th april and saying sir your maxima is apprvoed i told them 2 months back its rejected it said no matter your card is approved 100% and as far as i know bank policy u cant apply the card within 6 months of rejection this is really dramaaa before whenever rbs was there it was good service but now big zerorrrrrrrrrrrrrrrrrr

I already have credit card from below banks

Axis - 50k limit
Sbi - 50k limit
Kotak - 20k limit

My cibil score is 765

Still RBL bank rejected my credit card application

Even i asked bank give me secured loan basis on my fixed deposit which i am ready to open for 1.5 lakh still they say it can be applied after 3 months

Why?

Because they don't know 765 is good score ... lol...

Please help me

I already have credit card from below banks

Axis - 50k limit
Sbi - 50k limit
Kotak - 20k limit

My cibil score is 765

Still RBL bank rejected my credit card application

Even i asked bank give me secured loan basis on my fixed deposit which i am ready to open for 1.5 lakh still they say it can be applied after 3 months

Why?

Because they don't know 765 is good score ... lol...

Please help me

I already have credit card from below banks

Axis - 50k limit
Sbi - 50k limit
Kotak - 20k limit

My cibil score is 765

Still RBL bank rejected my credit card application

Even i asked bank give me secured loan basis on my fixed deposit which i am ready to open for 1.5 lakh still they say it can be applied after 3 months

Why?

Because they don't know 765 is good score ... lol...

Please help me

I already have credit card from below banks

Axis - 50k limit
Sbi - 50k limit
Kotak - 20k limit

My cibil score is 765

Still RBL bank rejected my credit card application

Even i asked bank give me secured loan basis on my fixed deposit which i am ready to open for 1.5 lakh still they say it can be applied after 3 months

Why?

Because they don't know 765 is good score ... lol...

Please help me

RBL bank in the 2nd month o[censored]sage of its credit card, blocked my credit card for payments without even informing me. I hadn't used the card for the first month and hence did not care to check for payment dues myself otherwise i do it well before the last due date. I had put this card for online automatic payment and it declined today twice giving no reason. Now when I called the Bank's credit card customer service they tell me its RBI regulation that they can block my card without intimating me on phone or email (they say they have sent sms but that's not there in my phone) and that they have no method to unblock it until they update the card payment in 3 days. Even when i give the proof that i have paid the amount well above the usage this month. I will probably consider returning this card and cancelling their services due to worst customer service i have found here. I already use 3 other bank credit cards and they are never so worst in customer service. I want people to know so they don't go to this alien bank which even charge annual fees in advance and that's what causes the whole issue. I couldnt care to remember to pay dues for a card that i havent even used yet. and if they could have told me all this before I could better have avoided than wasting my time complaining.

I applied for rbl credit card and got reference no : #ccb6lf880.. Got a message on 6th april and an email on 7th april 2016 mentioning ." your application for a rbl bank card has been declined as it does not meet our internal assessment criteria. For details write to [protected]@rblbank.com." ravi, executive called and he came down to my office and took all the details, i have submitted all the documents and verification also done positively. As per rbi guideline circular no - rbi/[protected]/100 bod.Fsd.Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection as it will affect my cibil. If i do not get the reason for rejection, i will file case in consumer court. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regards sudeep jain [protected]. Please suggest me what is next process. I would like to know why the application was declined?

Dear sir/ma'am,
My name name is Pankaj kumar, i am using RBL card from last 3 months. My card number is [protected]. i am not happy from your services because you guys are not able to provide correct information. According to the FEB statement my minimum due was 7100 rs, i have paid this amount on 18th of march from Sbi bank credit card, i got confirmation of balance transfer on 22nd march fro Sbi that your cheque have been delivered to your address then i called to RBL care no. i explained everything to your Executive but she told me Cheque will be delivered to RBL bank not to my address, i asked 4 times from that executive, she again told me that cheque will be delivered to RBL bank. you can go throw the call recording from 22nd of march, not from 1 executive 3 or 4 executive but on 1st of april someone from your team told me we have not received any cheque. sir your guys are not able to provide me exact information, i am not ready to pay over limit and finance charges, do not block my card, this is your fault, i will not pay the amount, i will drop cheque today in rbl atm drop box, today i luanched complaint against you throw care please resolve this as early as possible and i am not comfortable wth my due date please do it between 2nd and 10th date of every month because i am getting my salary between these date. If you can not solve these problem then i am not ready to take your services and i will not pay any single rupees.This is all happening because of poor services. I am using HDFC credit card also from past 2 years and i neve face any problem from HDFC. Please revert me as soon as possible.

Regards,
Pankaj Kumar
Mob. - [protected]

Please note that i applied for the rbl credit card on 14th feb 2014 through bookmyshow and later got reference no: #ccdgtmk80. An executive from the bank collected all papers and verification also done positively. I got multiple calls for verification and all done positive at residence and office too. I got an sms on 21th that my application rejected and when i checked in rbl webpage it shows for the following reason: application reference number #ccdgtmk80, application status: dear customer, your credit card application has not been declined as it did not meet the policy requirements of rbl; date:[protected]:00:13, whereas the executive came to my home and did the final verification on 15-mar-2016. So, the dates doesn’t tally at all and why application was declined. I tried calling the customer care but not able to reach the direct line, instead it keeps forwarding me to ivr. I sent many email as well but without any responds. Kindly give a valid reason why exactly my application was declined.
As per rbi guideline circular no - rbi/[protected]/100 bod.Fsd.Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. I want reason for rejection as it will hit my cibil. Am using credit card for the past 2 years and so far i have not received any negative remarks on my cibil. If i don't find a reason for rejection, i will file a case in consumer court. It is my dignity which got affected and i am fully made up my mind for filing a legal case against rbl.
I never had any credit card or liabilities from any bank in the past. Please provide reasons or else i will file a case in consumer court. Do clarify why exactly my application got declined. Hope to get a positive respond. Regards promod