RBL Bank Complaints & Reviews

I have made a payment of Rs 39, 920/- on 1 at of may 2021 the amount was debited from my icici bank at 9.16 am and rbl bank has not received it because while making the payment there was an timeout on the rbl app, I checked with icici bank, they are saying that the payment has gone through successfully and they also have me transaction id, but rbl bank is saying to wait for 3 working days, after 3 working it's the due date of my, so I shouldn't...

Hi,

I have raised a dispute on Feb 2021, and my Case Id is: 26073108
The reference number formt request is 26317182.

when I raised a dispute, they temporarily credited the amount to my card, but it has been added again to my bill in the next billing cycle. I sent mail to the credit card team still no response.

Please help me

Hi I am SANKAR S and I am using rbl bank super credit card. I am not buy any insurance on my card but r shield insurance is activate on my card and the premium of 720 rupees this insurance is debit amount in my card without my consent. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you. I have attached my transaction screenshot for your reference.

Name - SANKAR S
Mobile - [protected]
Mail id - [protected]@gmail.com
Card name - super card
Thank you

RBL Bank — r shield insurance cancellation. bad customer care experience
Supercard no-[protected]

My name is Nilesh Pagariya . I got RBL Bank platinum plus super credit card. R/Sir,
I Nilesh H Pagariya have recently received a RBL Credit card - [protected] .
I have got a r shield insurance policy of Rs 21000/- converted to emi.
No emi has been deducted and I am not willing to pay any emi as I don’t want any insurance policy.
The day I got insurance activated I am calling customer care and also mailed for cancellation of insurance..Even after 4-5 complaints no response from the bank . And now they are telling time is up for insurance cancellation.
Pls cancel the R-shield health insurance policy on my card.
Sir...I had already mailed 4-5 times and also complained to customer care from my registered mail I’d and also informed customer care about the same..
Please do the needful.
Thanks.

Without my knowledge they sold the insurance in my credit card i am calling them more than 1 month no proper response and i visited branch also they dont have proper answer.

I dont know what is the solution to cancel the insurance and card.

please any one help me

Hi i am Nilesh Pagariya and i use rbl bank super credit card no [protected] but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent on 12 month emi basis. I have already raised a complaint 2 months back by calling customer care and by email also but no responses I don't want any insurance please and humble request cancel the insurance . I have not paid any emi. I am very thankful to you

Respect sir
I would like to inform you that I have not take any insurance on my new credit card worth amount 600 premium ...This is very dissatisfied response toward your customers that without knowing .
Please do action AS SOON AS POSSIBLE cancel my insurance and refund my money back do fast

I received call from No [protected] for updation of credit card, and in continuous talking with me they take 28000/- from my credit card, they have all my card detail with them. Amount transfer to TPSL*MPLLIVETPSL. If this account is fradulent then why bank transfer amount to this account.
I want refund of my hardly earned money. I also lodge complaint to RBL Customer Care but they take 45 days

I have a credit card of RBL through which I made a USD payment and from then my card is blocked. I tried to call the customer care but the customer care is only IVR which doesn't respond to any query.

I am unable to register in the mobile app.

There is no executive to whom we can talk and resolve the issue.

I had ordered a Bajaj JMG in the rewards redemption section and my order no RBLSH 1330585 PRICE 3135.00.On 12 th October the reward redemption fee of 99.00 was debited to my card.Order was placed on 9th Oct 20.After that repeated enquires, emails and tweets have been going on with the Bank but till date neither the goods have been received nor the points deducted have been returned to me.

Received mail for policy cancellation but no status regarding refund and the EMI in my credit card is still active. Please cancel this EMI from my credit card.

Pls cancel this insurance policy

I am fighting (not literally) with my life and situation but still contacting everyone in RBL bank to help me in my situation. I have become job less. My parents are elderly. My mother is a Cancer Stage 4 survivor. I need money for her treatment. I talk and explain everyone. I have emailed everyone too. I get no response. I ask for help in settling as I have genuine intentions to pay. No Response. The only person responds in Mr. Pankaj Jaiswal (+91 [protected]) - threatening me and my family. Calling our previous workplaces, calling my families workplace. Is this is the result of being transparent. I am suicidal because of the way he talks, shouts and abuses me and my family. Please help me. I will pay my dues but just need some help and convenient arrangements. I am not a person who wants to be a thief.

I have bought rbl credit card on the month of March and they have deducted 720rs and issued a policy I asked them several times to cancel the policy and they are refusing to cancel.please cancel the policy and refund the amount.

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-0823. I recently received a bill of amount rs. .84, 675.41/-.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 7 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 30% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 15 business days. More than 30% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.

Thank you.

Someone from RBL BANK has leaked my account data and deducted 50000 amour from credit card as I have received a call from bank side from their wards they made me sure that they are from bank only. Kindly, acknowledge as the figure of amount is not small for me how it can be done from bank how someone can use my data. As details should be confidential in BANK. PLEASE REVERT

I have been charged r-shield amount without my consent. One year i paid but next year, i mean this year, there should be a confirmation call whether I'm interested in continuing it or not without that how can you charge 3500. Money without spending such a huge amount why i need to pay and without my agreement. I want to file a case against RBL.

Hi,
This is Khushboo kumari,
Please cancel my R-shield Insurance, I have a RBL credit card, without my knowledge rbl bank put the R- sheild insurance amount of Rs.15000 on my name and the amount converted to emi,
Please cancel the insurance.

I didn’t activate any insurance policy on my credit card but they debit 12 emi’s of 532.52 every month from my rbl credit card so kindly cancel this insurance policy and refund my money

I had an outstanding of 90000 and with an email confirmation from the bank I paid the amount in full. Now they are keep on charging some amount every month and saying these are some emi charges. There is no indication or communication or notification by any means. The customer support is useless and cheating all the money.