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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
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RBL Bank reviews & complaints page 24

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K
Kokila David
from Chennai, Tamil Nadu
Jun 23, 2021
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From June-2020 onwards I am chasing the RBL bank team to close my card permanently but there is no response till date. I was continuously paying the minimum due amount every month but I never verified the split up of charges given. I observed Finance Charges are applied every month for more than 1500 .by which I have actually paid them more than what I have used. Now I am not working and not in a situation to pay any amount.

Kindly assist as their team is very irresponsible as from June 2020 till date they have not replied to my emails.

Full Name: Kokila Rani G
Card Number: 5369 07xx xxxx 8529
Reason: Charges like Finance Charges, Overlimit fee are high.
RBL Bank customer support has been notified about the posted complaint.
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    rayhaanRahim
    Jun 23, 2021
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    Address: No.7, Safa Manzil, 4th Cross, 1st Cross, KankaNagar, R.T Nagar Post, Bengaluru-560032

    Hi Team,
    My father passed away in Covid wave 2. Since he is no more would like to close the subscription and expecting the refund of Rs.8000 which has been charged for the card. As there is no earning person in the family. Would like to close/cancel the credit card with zero charges and more important after receiving the card and since after a week he's expired. Note: he hasn't used the card since so would expect refund a must. I think you will understand my situation and take the action. Please show us mercy as it is nature of human kind/humanity.
    RBL Bank customer support has been notified about the posted complaint.
    Many times we have reported the issue to RBL Support it's been a month father expired but the support looks to be not caring. Please show us some mercy
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      S
      shekhawatajit84
      from Bengaluru, Karnataka
      Jun 22, 2021
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      Address: 64-294,near Sanskrit school,bansal store, Gulab vihar,sheopur road,pinjarapole goshala

      Dear sir/madam,

      On 18 jun 2021 money deducted from my credit card, I raised a complaint online, executive gave me complain number[protected] and told we will reply in first three days, and it will take 45 days, now I got mail that bank will not cater this issue.

      Complain number[protected]
      Ac number-[protected]
      Name- Ajit Singh shekhawat
      Place-jaipur
      Amount deducted-14645 rs
      Day-18 June 2021
      At the name of (NOBROKER RENTPAYMENTS).
      RBL Bank customer support has been notified about the posted complaint.
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        M
        mj221
        Jun 21, 2021
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        Address: delhi

        I am tried to contacted RBL through E mail for cancellation of my credit card, but still not received any response. besides the customer care number ivr machine neither have any option for cancellation of credit card nor talk to their representative.
        RBL Bank customer support has been notified about the posted complaint.
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          T
          Tushar9199
          Jun 21, 2021
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          Debited Rs 15000 without my concern in the name of policy. Kindly cancel the policy and refund the amount ASAP.
          RBL Bank customer support has been notified about the posted complaint.
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            A
            Adulla
            Jun 21, 2021
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            Website: [email protected]

            This is Adulla Soujanya I have mailed several times regarding deduction of 21000 in my Bajaj fineserve supercard behalf of R Shield insurance premium their is no response from Ur side . I am going on mailing you people regarding issue but no response from your side. How can you people deduct that much of amount with out any intimation. When insurance company called that time only I have confirmed you people that their is no need of any insurance premium from your side. How can u deduct amount and convert that to EMI. Plus I don't need any insurance premium from your side please cancel and also cancel my membership fee.
            RBL Bank customer support has been notified about the posted complaint.
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              R
              Rdaulat rajput
              Jun 19, 2021
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              Sir maine kal 16:24 ko RBL credit card payment kiya tha par payment ruka hua hai jiska refference I'd [protected] hai please help me
              RBL Bank customer support has been notified about the posted complaint.
              Jun 19, 2021
              Updated by Rdaulat rajput
              Sir maine kal 16:24 ko RBL credit card payment kiya tha par payment ruka hua hai jiska refference I'd [protected] hai please help me

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                N
                narasimha prasad alur
                Jun 19, 2021
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                Address: House No.2/239,Near Cinima Takies,Holagunda,Pin Code 518346

                Please cancel my R-shield insurance i dont want any insurance other wise I will. Cancel my credit card
                RBL Bank customer support has been notified about the posted complaint.
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                  R
                  RahulB94
                  Jun 18, 2021
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                  Address: Sr.35, Pragati Nagar, Kalepadal, Pune City, Maharashtra - 411028

                  Automatically deducted amount for this insurance. I want to cancel this insurance and I want my money back.

                  23 april 2021

                  want money back
                  RBL Bank customer support has been notified about the posted complaint.
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                    B
                    bhimsen1
                    Jun 17, 2021
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                    Dear sir/ madam
                    Good Morning

                    In continuation to my previous e-mails dated 22.02.2021 and 04.03.2021, it is again being informed with very heavy heart as below. You may consider it as my grievance and cheating behaviour of bank to the customers:-
                    1. I became a supercar holder of your bank with excitement and joy which is linked with my mobile No. [protected].
                    2. I never any overdraft/loan from your bank till date.
                    3. Without any expenditure I have been informed on email and mobile No. that Rs. 1, 173.00 is due on me?? which is continuously increasing monthly basis and present due is Rs. 1219.72. This is simply matter of befooling to the customers only.
                    4. This money is continuously exceeded without using a single penny from your dirty card.
                    5. I tried many timed to be connected with customer care services but with registered No. it always busy even tried even 100 times continuously whereas, with other Number it get connected but my card never read by the app.
                    6. I am drafting this email to you and please help that to matter be resolved.
                    7. I am again being informed that Rs. 1, 219.00 is due on me even I have not used even a single penny from your dirty card.
                    8. This is very harassing, torturing and cheating like behaviour from your company/ bank.
                    9. Your customer care is busy all the time with my registered mobile whereas, or never pick the phone.
                    Still I am receiving enhanced bill again & again.
                    No one is listening my grievances. Hence, it is humbly requested to cancel this super card and stop sending message to me through email or by any other mean that any penny of bank is due on me.
                    Please please please look in to the matter and stop torturing me. You may contact me on my No. as [protected].
                    With regards
                    Bhim Sen
                    P.S. to D.G.
                    RBL Bank customer support has been notified about the posted complaint.
                    Jun 17, 2021
                    Updated by bhimsen1
                    Dear sir/ madam
                    Good Morning

                    In continuation to my previous e-mails dated 22.02.2021 and 04.03.2021, it is again being informed with very heavy heart as below. You may consider it as my grievance and cheating behaviour of bank to the customers:-
                    1. I became a supercar holder of your bank with excitement and joy which is linked with my mobile No. [protected].
                    2. I never any overdraft/loan from your bank till date.
                    3. Without any expenditure I have been informed on email and mobile No. that Rs. 1, 173.00 is due on me?? which is continuously increasing monthly basis and present due is Rs. 1219.72. This is simply matter of befooling to the customers only.
                    4. This money is continuously exceeded without using a single penny from your dirty card.
                    5. I tried many timed to be connected with customer care services but with registered No. it always busy even tried even 100 times continuously whereas, with other Number it get connected but my card never read by the app.
                    6. I am drafting this email to you and please help that to matter be resolved.
                    7. I am again being informed that Rs. 1, 219.00 is due on me even I have not used even a single penny from your dirty card.
                    8. This is very harassing, torturing and cheating like behaviour from your company/ bank.
                    9. Your customer care is busy all the time with my registered mobile whereas, or never pick the phone.
                    Still I am receiving enhanced bill again & again.
                    No one is listening my grievances. Hence, it is humbly requested to cancel this super card and stop sending message to me through email or by any other mean that any penny of bank is due on me.
                    Please please please look in to the matter and stop torturing me. You may contact me on my No. as [protected].
                    With regards
                    Bhim Sen
                    P.S. to D.G.
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                      V
                      venkyjai
                      Jun 16, 2021
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                      Address: chennai/tamilnadu

                      Dear sir/madam,
                      due to personal reasons, I am writing this letter to inform you that i need to cancel my credit card issued by your bank.I want to terminate the credit card from today.There are No dues on card.kindly cancel my credit card at the earliest.
                      already i make a complaint but no response from that end
                      CARD DETAILS:
                      card no:[protected]
                      expiry date:07/2024
                      name on card: VENKATARAMANAN. N

                      Thank you
                      venkataramanan n
                      [protected]
                      chennai
                      RBL Bank customer support has been notified about the posted complaint.
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                        J
                        Jayprakash Nair
                        Jun 15, 2021
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                        Unable to access App - SMS Verification Failed
                        Unable to pay through website - CVC Failed
                        Unable to Contact Customer Care - No Option to speak to Customer Care Agent.
                        Collection Agent Calls, listens to the problem and hangs Up.

                        Minimum Payment Missed!! Bank is making it impossible to Pay or Connect.
                        RBL Bank customer support has been notified about the posted complaint.
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                          V
                          vishal prabhakaran
                          Jun 15, 2021
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                          Cancel R shield insurance policy
                          R SHIELD INSURANCE CANCELLATION
                          I am Vishal I have RBL super credit card, without my knowledge your bank put the shield insurance Rs.720/- and Rs.21, 000 on my name, and that amount is converted to pay like EMI and I have not received any policy documents. I would not submit any form or document to apply for this insurance and also your bank staff could not consult me about this insurance policy. I am not paying the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
                          gmail:[protected]@gmail.com
                          contact number:[protected]
                          RBL Bank customer support has been notified about the posted complaint.
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                            S
                            sudharson k
                            from Coimbatore, Tamil Nadu
                            Jun 11, 2021
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                            Address: Tirupur

                            Name : Sudharson
                            Query : credit card blocked without proper reason
                            Last 4digit credit card no: 0533
                            I am using rbl credit card last 18months without missing due date iam paying all the dues and also have emi too.but the bank suddenly blocked my credit card without my knowledge and asking to pre-closure my emi loan of rs.5600. Due to covid 19 i lost job but i payed all dues correctly now they asking to pay full amount how it possible?? I also have good cibil too. Sir rbl is fraud bank they cheating the customers they only give the credit cards i also paying the dues correctly but that bank permanently blocked my card and asking to pre-close the emi also please help...
                            RBL Bank customer support has been notified about the posted complaint.
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                              sudharson k
                              from Coimbatore, Tamil Nadu
                              Jun 11, 2021
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                              Address: Tirupur

                              Name : Sudharson
                              Last 4digit credit card no: 0533
                              I am using rbl credit card last 18months without missing due date iam paying all the dues and also have emi too.but the bank suddenly blocked my credit card without my knowledge and asking to pre-closure my emi loan of rs.5600. Due to covid 19 i lost job but i payed all dues correctly now they asking to pay full amount how it possible?? I also have good cibil too. Sir rbl is fraud bank they cheating the customers they only give the credit cards i also paying the dues correctly but that bank permanently blocked my card and asking to pre-close the emi also please help...
                              RBL Bank customer support has been notified about the posted complaint.
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                                reecha31
                                Jun 10, 2021
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                                Address: gujrat

                                Hello
                                I am Reecha Vadel. I never have RBL super credit card & without my knowledge your bank issued it on my name and 1000rs of TATA SKY recharge is done with it.I want to close all this fraud things on my name. do it asap, block the card, block the account etc. before somebody do more frauds. for further details call me [protected]
                                Name - Reecha ( [protected])
                                RBL Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mujfar
                                  from Surat, Gujarat
                                  Jun 8, 2021
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                                  R SHIELD INSURANCE CANCELLATION
                                  I am mujfar kargathara i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
                                  Name - mujfar kargathara
                                  mo-[protected]
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    Marakathapriya
                                    Jun 7, 2021
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                                    From icici account amount 3028 debited but in rbl credit card is display as not credited.
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      paine
                                      Jun 5, 2021
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                                      Address: uttarahali,,bangalore,pin-560061

                                      Sir,
                                      i used the bill desk and paid Rs.6000 against my credit bill, as per message of my bank same was debit but i have not received any transaction no. as well as report of success transfer after 24 hours, my credit bill date overdue because of bill not paid.

                                      kindly look into this and do need full.

                                      my mail id is [protected]@gmail.com and my mobile no. is [protected]

                                      please give me confirmation by mail or message to me.

                                      thanks and regards,
                                      sougata paine
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        Abhi Borg
                                        Jun 4, 2021
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                                        Rbl bank activated R Shield Premium without my information in my credit card. Please remove it.

                                        complaint no of rbl bank 30420409
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