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RBL Bank Complaints & Reviews

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Updated: Jan 10, 2026
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RBL Bank reviews & complaints page 34

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R
RajanSankar
Nov 18, 2020
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Respected sir,
I am Rajan from Tuticorin in Tamil Nadu.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
Thank you sir
S.Rajan
RBL Bank customer support has been notified about the posted complaint.
Respected sir,
I am shravan from living in Pune.I recently became the new customer of RPL bank through Bajaj Finserv SuperCard. The Amount of Rs 720/- was debited from my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled Statement summary. Please deactivate the R Shield Insurance Premium and credit the sum of Rs 720/- back to my credit card account.
Thank you sir
Respected Sir/Madam,

I am Akshay Kumar V from living in Bangalore. I recently became the new customer of RPL bank through Bajaj Finserv Super Card. The amount of Rs, 720/- was debited my credit card account for R Shield Insurance Premium without my consent. I came to know this through the unbilled statement summer. Please deactivate the R Shield Insurance Premium and credit the sum of Rs, 720/- back to my credit card account please do the needful,

Thanks You Regards,
Akshay Kumar V
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    Sofikul Haque
    from Powai, Maharashtra
    Nov 17, 2020
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    1. R SHIELD PREMIUM INSURANCE Rs.720 EMI activated by RBL without my permission and dedicated first EMI.

    2. Membership changes Rs.999 but they promise 1st year free and from 2nd year charges applicable Rs.999, refund 999

    3. I want to surrender Credit card.
    RBL Bank customer support has been notified about the posted complaint.
    Nov 17, 2020
    Updated by Sofikul Haque
    Not satisfied using this credit card. I want to surrender credit card.
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      K
      Kanav Sadotra
      Nov 17, 2020
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      Resolved

      I kanav sadotra from Ludhiana punjab

      And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for this insurance and kindly refund my amount asap..
      Regards
      Kanav sadotra
      Nov 17, 2020
      Complaint marked as Resolved 
      Still No step taken by company and email.address of the comapny is..www.careinsurance.com... And contact no 1800-102-6655 R shield insurance comapny
      RBL Bank customer support has been notified about the posted complaint.
      Nov 19, 2020
      Updated by Kanav Sadotra
      Complaint not resolved till dat...kindly do the needful
      Nov 25, 2020
      Updated by Kanav Sadotra
      Complaint not resloved till date...
      Hello myself palash from nagpur
      I recently got rbl supercard and till done only 4 transaction but when i check my rbl statement on app it show that a transaction for R SHIELD INSURANCE of 720 rps has done as a premium
      But i never agreed for any of such policy
      I appreciate your services but this is cheating
      I did not accept that they do it on there own preferences
      Plz revert my complaint as soon as possible
      And as i see that lots of complaints regarding same issue has raised alot
      This kind of services will drop down your image..
      I am using rbl bank credit card my card un billed traction r shield insurance 720rs pls cancel this insurance refund my amount
      Hello, myself monu malik from jalandhar punjab, amount 720 n 600 has been deducted from my credit card as premium for r shield insurance bt i never agreed to activate such kind of insurance.please deactivate this policy n refund the amount .
      Thnks
      Monu Malik
      I am srinivasan I am not submitted any insurance policy in bank amount deducted 720rs in r shield insurance policy in Rbl my card app please cancel insurance policy and refund my Rbl app
      Srinivasan Srini's reply, Jan 29, 2021
      9003445590
      I am Subash Chander from Erode

      And recently, i became the new customer and user of rbl supercard (Bajajfinserv card) platinum value plus credit card. I just saw that in my unbilled summary of my credit card account there is rs. 720 of r shield insurance premium which will be billed in my next bill cycle of credit card and i was shocked... I have never agreed to have insurance for such type and even i have said to their customer care executives about do not avail me such insurance policy as i am not interested in such at all. But then also they have implemented such insurance policy on my credit card account.. I am very much disappointed and wish that i have never gone for the rbl supercard at all.. As they are cheating the customers and disrespecting their trust.. I need rs. 720 to get reversed from my credit card unbilled outstanding immediate as i am not going to pay for which, i have never asked for this insurance and kindly refund my amount asap..

      Regards
      Subash Chander
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        V
        V.V. RAMESH
        Nov 16, 2020
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        Please note that 1399 has been deducted from my credit card (x8721) without my concern . How the bank provide such facilities without customer concern, I do not need any such service and request you kindly not encourage such services.
        RBL Bank customer support has been notified about the posted complaint.
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          W
          waseem vlogs
          from Hyderabad, Telangana
          Nov 15, 2020
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          Address: 19-4-279/s/66

          Plzz cancel my R Shield insurance
          INSURANCE CANCELLATION
          R SHIELD INSURANCE CANCELLATION
          I am Syed waseem i have RBL super credit card, without my knowledge you bank put the shield insurance Rs.720/- on my name and that amount is converted to pay like EMI . i would not submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am not pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me
          Name - syed waseem
          contact no: [[protected]]
          RBL Bank customer support has been notified about the posted complaint.
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            J
            Jacob Dhanraj
            Nov 15, 2020
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            Address: India Hyderabad
            Website: RBL Bajaj Finance Super Card

            I have a new card issued by RBL Bajaj Super Card. How ever since yesterday all transactions get declined stating it’s exceeded the limit set by me. I have no limit set on the card and have check mobile banking and Internet banking to ensure I have no transactions limit set. Yet, over and over the card sets declined and it’s embarrassing and frustrating at the same time. The bank ate my head to take one and to upgrade it. But when I did now it won’t work. The customer Care number is useless as u can never talk to an agent. Close my card.
            RBL Bank customer support has been notified about the posted complaint.
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              Utam Kumar Kushwaha
              from faridabad, Haryana
              Nov 15, 2020
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              Address: Subhash Colony Gali No 5 Ballabgarh Faridabad

              Dear Sir
              respected
              Sir Maine HDFC ATM VISHNU COLONY FARIDABAD
              Date :- 13/11/2020, Time, 13:35 ATM NO, P3ENFD97
              Card No, xxxxxxxxxxxxx 4087
              Card Hoder Name SANTOSH

              SE RBL BANK, DEBIT CARD PAISE NIKALA
              TO MERE A/C SE 8000 RUPAY Dedection HOGYA AR US HDFC ATM SE RUPAY NHI NIKLA JO DATE HAI, 13/11/2020, Time 13:35 minte pr
              transaction ki Ar abi Tk Refund bhi nhi hua Plese helpe me
              thnks you
              RBL Bank customer support has been notified about the posted complaint.
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                S
                Nov 14, 2020
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                Hi i am Ravinder Kumar and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent.and EMI is 1895.42+gst. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
                RBL Bank customer support has been notified about the posted complaint.
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                  M
                  Mahesha Mahi
                  from Tumkur, Karnataka
                  Nov 13, 2020
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                  Address: #62 2and min 9th cross across lokanyakanagara mysore

                  Credit card wallet protection plan cancellation imdetli.
                  RBL Bank customer support has been notified about the posted complaint.
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                    K
                    kavitha Sk
                    Nov 13, 2020
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                    Hi i am Kavitha and I use rbl sper credit card .but R shield insurance is activated on my card the premium of 21000/- which was deducted and convert into emi without my consent, i don't want any insurance its my humble request you to cancel this policy and refund my amt .

                    my mail id is [protected]@gmail.com
                    no [protected]
                    RBL Bank customer support has been notified about the posted complaint.
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                      chandu harish .M
                      Nov 12, 2020
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                      The RBL Bank has automatically deducted Rs 720 and Rs 600 against R Shield Insurance without any confirmation from the user end.
                      There is no confirmation given from my end to activate the same.
                      A total of Rs 1320 has been deducted.

                      Resolution Needed: Cancel the Insurance and refund the amount / No need for RBL Credit card i.e. cancel the credit card
                      RBL Bank customer support has been notified about the posted complaint.
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                        L
                        LaukikNC
                        Nov 12, 2020
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                        Please cancel my R Shield Plan. I didn't opted for it.
                        RBL Bank customer support has been notified about the posted complaint.
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                          M
                          MANNEM ADITYA KUMAR
                          Nov 12, 2020
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                          Address: 21-2-49,Ganneru Street ,Town Kotha Road ,Visakhapatnam-530001

                          Please cancel my R Shield insurance
                          INSURANCE CANCELLATION
                          R SHIELD INSURANCE CANCELLATION
                          I am M Aditya Kumar i have RBL super credit card, without my knowledge you bank . i Did'nt submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am unable pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me, Please Resolve my Issue.

                          Name - M Aditya Kumar
                          Phone -[protected]
                          RBL Bank customer support has been notified about the posted complaint.
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                            F
                            Fahim Shaikhiqbal
                            Nov 12, 2020
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                            Address: Ghatkopar

                            Dear Team,

                            I need your help as early as possible in this matter.

                            I have sent an email to rbl bank credit card department given to bajaj finserv customer care stating the below issue that my card has been debited with some sort of insurance which costs 21000 rs without my permission. I have informed the executive that I do not need any kind of insurance when he called me. I have also emailed to cancel this policy. As I am not interested in any such policies. Still the executive charged my credit card.

                            I have attached the below mail for your reference. Also I have attached a screenshot where in you can see that the amount of 21000 is being charged to my credit card. I do not need any kind of insurance. Please cancel and return the amount to my credit card. Please check the attached image for your reference.

                            My registered email id is :- fahim.[protected]@gmail.com

                            Please check and do the needful.

                            Regards,
                            Fahim
                            RBL Bank customer support has been notified about the posted complaint.
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                              R
                              Nov 12, 2020
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                              Please cancel my R shield insurance 720rs i m not take any insurance so please cancel this insurance.
                              RBL Bank customer support has been notified about the posted complaint.
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                                N
                                Navin kurra
                                from Hyderabad, Andhra Pradesh
                                Nov 7, 2020
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                                Lien Amount in My Savings Account

                                Address: Hyderabad

                                NACH Payment Bounced on 02/11/2020 and paid my Over Dues manually on 03/11/2020 and also paid NACH Bounce Charges charged by Bank but still there is a lien Amount in my account.
                                Why there is lein amount even after paying charges.
                                Please resolve my issue as soon as possible....
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                                neha pundhir
                                Nov 5, 2020
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                                Today I got a call from a girl who stolen 2375 rs from my rbl account via Razor pay payment gateway
                                RBL Bank customer support has been notified about the posted complaint.
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                                  T
                                  Thangaraj G R
                                  from Hosur, Tamil Nadu
                                  Nov 5, 2020
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                                  Address: RBL Chennai and Mumbai
                                  Website: www.rblbank.com

                                  Without the account holder consent they had downgrading the card, while asking they apologize and agreed for it happened by mistake. Even though they didn't left without that, they looted my hard earned Reward points worth 90000 from my rewads portal. Regarding this I asking justification from July 2020 . As of now they were not credit back reward points, also thier Irresponsible Nodal officers were not even reading the emails or replying back atleast for an courtesy.
                                  I lost my reputation and reliability of this bank, I am fed-up because of thier illegal fraud activities being taken care by thier backend and own management team. The respective nodal officers were very supportive for this illegal activities which been taken care by. So I learner very bad experience with this bank and backend team.
                                  I humbly request everyone kindly dont choose to apply or decide to get RBL bank credit card. They were very big frauds, I couldn't see any such bank like this.
                                  Even very small local co-operative banks without any backbone were running genuinely. This fraud RBL bank is worst bank in lifetime . Not only bank thier customer service, supervisor, Nodal officers all of them were seems to be fraud, you won't get any proper justice or resolvance for your grievances.
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    PhILIP SANTHOSH
                                    Nov 4, 2020
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                                    Hai i am M.santhosh kumar i am using RBL Credit card i didn't buy any insurance on my card but R-Shield insurance is activated on my card snd the premium of Rs. 15720/- is deducted in my card without my concern. I don't want any insurance and kindly cancel the insurance and refund my amount. I am very thankful it you.otherwise am not done My credit card payments
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      Srinadhuni Prakash
                                      from Hyderabad, Telangana
                                      Nov 4, 2020
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                                      Hi this is prakash. pH no [protected]. I am using RBL Bank platinum credit card. Recently there was 2 transactions 600+720rs for R sheild insurance premium even though I said I am not interested in such plans. Still the credit card department made the transactions. Please sort it out as early as possible. Thank you.
                                      RBL Bank customer support has been notified about the posted complaint.
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