Claimed

RBL Bank Complaints & Reviews

1
Updated: Aug 2, 2025
Complaints 2412
Resolved
118
Unresolved
2294
Contacts

File a complaint to RBL Bank

Having problems with RBL Bank?

File a complaint and get it resolved by RBL Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

RBL Bank reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Utam Kumar Kushwaha
from faridabad, Haryana
Nov 15, 2020
Report
Copy

Address: Subhash Colony Gali No 5 Ballabgarh Faridabad

Dear Sir
respected
Sir Maine HDFC ATM VISHNU COLONY FARIDABAD
Date :- 13/11/2020, Time, 13:35 ATM NO, P3ENFD97
Card No, xxxxxxxxxxxxx 4087
Card Hoder Name SANTOSH

SE RBL BANK, DEBIT CARD PAISE NIKALA
TO MERE A/C SE 8000 RUPAY Dedection HOGYA AR US HDFC ATM SE RUPAY NHI NIKLA JO DATE HAI, 13/11/2020, Time 13:35 minte pr
transaction ki Ar abi Tk Refund bhi nhi hua Plese helpe me
thnks you
+1 photos
RBL Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Nov 14, 2020
    Report
    Copy

    Hi i am Ravinder Kumar and i use rbl bank super credit card.my card but r shield insurance is activate on my card and the premium of 21000 thousand rupees this insurance is deduct my card without my consent.and EMI is 1895.42+gst. I don't want any insurance please and humble request cancel the insurance and refund my amount. I am very thankful to you
    +1 photos
    RBL Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mahesha Mahi
      from Tumkur, Karnataka
      Nov 13, 2020
      Report
      Copy

      Address: #62 2and min 9th cross across lokanyakanagara mysore

      Credit card wallet protection plan cancellation imdetli.
      +1 photos
      RBL Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kavitha Sk
        Nov 13, 2020
        Report
        Copy

        Hi i am Kavitha and I use rbl sper credit card .but R shield insurance is activated on my card the premium of 21000/- which was deducted and convert into emi without my consent, i don't want any insurance its my humble request you to cancel this policy and refund my amt .

        my mail id is [protected]@gmail.com
        no [protected]
        +1 photos
        RBL Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          chandu harish .M
          Nov 12, 2020
          Report
          Copy

          The RBL Bank has automatically deducted Rs 720 and Rs 600 against R Shield Insurance without any confirmation from the user end.
          There is no confirmation given from my end to activate the same.
          A total of Rs 1320 has been deducted.

          Resolution Needed: Cancel the Insurance and refund the amount / No need for RBL Credit card i.e. cancel the credit card
          RBL Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            LaukikNC
            Nov 12, 2020
            Report
            Copy

            Please cancel my R Shield Plan. I didn't opted for it.
            RBL Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              MANNEM ADITYA KUMAR
              Nov 12, 2020
              Report
              Copy

              Address: 21-2-49,Ganneru Street ,Town Kotha Road ,Visakhapatnam-530001

              Please cancel my R Shield insurance
              INSURANCE CANCELLATION
              R SHIELD INSURANCE CANCELLATION
              I am M Aditya Kumar i have RBL super credit card, without my knowledge you bank . i Did'nt submit any form or document to apply this insurance and also your bank staff could not consult me about this insurance policy. I am unable pay the insurance amount please cancel this insurance and refund my amount to my card .for further details call me, Please Resolve my Issue.

              Name - M Aditya Kumar
              Phone -[protected]
              +1 photos
              RBL Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Fahim Shaikhiqbal
                Nov 12, 2020
                Report
                Copy

                Address: Ghatkopar

                Dear Team,

                I need your help as early as possible in this matter.

                I have sent an email to rbl bank credit card department given to bajaj finserv customer care stating the below issue that my card has been debited with some sort of insurance which costs 21000 rs without my permission. I have informed the executive that I do not need any kind of insurance when he called me. I have also emailed to cancel this policy. As I am not interested in any such policies. Still the executive charged my credit card.

                I have attached the below mail for your reference. Also I have attached a screenshot where in you can see that the amount of 21000 is being charged to my credit card. I do not need any kind of insurance. Please cancel and return the amount to my credit card. Please check the attached image for your reference.

                My registered email id is :- fahim.[protected]@gmail.com

                Please check and do the needful.

                Regards,
                Fahim
                RBL Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Nov 12, 2020
                  Report
                  Copy

                  Please cancel my R shield insurance 720rs i m not take any insurance so please cancel this insurance.
                  +1 photos
                  RBL Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Navin kurra
                    from Hyderabad, Andhra Pradesh
                    Nov 7, 2020
                    Report
                    Copy

                    Lien Amount in My Savings Account

                    Address: Hyderabad

                    NACH Payment Bounced on 02/11/2020 and paid my Over Dues manually on 03/11/2020 and also paid NACH Bounce Charges charged by Bank but still there is a lien Amount in my account.
                    Why there is lein amount even after paying charges.
                    Please resolve my issue as soon as possible....
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy
                    N
                    neha pundhir
                    Nov 5, 2020
                    Report
                    Copy

                    Today I got a call from a girl who stolen 2375 rs from my rbl account via Razor pay payment gateway
                    RBL Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      Thangaraj G R
                      from Hosur, Tamil Nadu
                      Nov 5, 2020
                      Report
                      Copy

                      Address: RBL Chennai and Mumbai
                      Website: www.rblbank.com

                      Without the account holder consent they had downgrading the card, while asking they apologize and agreed for it happened by mistake. Even though they didn't left without that, they looted my hard earned Reward points worth 90000 from my rewads portal. Regarding this I asking justification from July 2020 . As of now they were not credit back reward points, also thier Irresponsible Nodal officers were not even reading the emails or replying back atleast for an courtesy.
                      I lost my reputation and reliability of this bank, I am fed-up because of thier illegal fraud activities being taken care by thier backend and own management team. The respective nodal officers were very supportive for this illegal activities which been taken care by. So I learner very bad experience with this bank and backend team.
                      I humbly request everyone kindly dont choose to apply or decide to get RBL bank credit card. They were very big frauds, I couldn't see any such bank like this.
                      Even very small local co-operative banks without any backbone were running genuinely. This fraud RBL bank is worst bank in lifetime . Not only bank thier customer service, supervisor, Nodal officers all of them were seems to be fraud, you won't get any proper justice or resolvance for your grievances.
                      RBL Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        PhILIP SANTHOSH
                        Nov 4, 2020
                        Report
                        Copy

                        Hai i am M.santhosh kumar i am using RBL Credit card i didn't buy any insurance on my card but R-Shield insurance is activated on my card snd the premium of Rs. 15720/- is deducted in my card without my concern. I don't want any insurance and kindly cancel the insurance and refund my amount. I am very thankful it you.otherwise am not done My credit card payments
                        +2 photos
                        RBL Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Srinadhuni Prakash
                          from Hyderabad, Telangana
                          Nov 4, 2020
                          Report
                          Copy

                          Hi this is prakash. pH no [protected]. I am using RBL Bank platinum credit card. Recently there was 2 transactions 600+720rs for R sheild insurance premium even though I said I am not interested in such plans. Still the credit card department made the transactions. Please sort it out as early as possible. Thank you.
                          RBL Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            amrik verma
                            Nov 3, 2020
                            Report
                            Copy

                            I request you to please cancel R shield shield insurance premium which is activited on my credit care without my concern. My registered mobile number is [protected] and email is [protected]@gmail.com
                            +1 photos
                            RBL Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ronismitam
                              Nov 3, 2020
                              Report
                              Copy

                              Address: FLAT NO-A/101 SKY TOWER, SUNDERPADA, KANTILO, KHURDA

                              Dear Care
                              Please find the attached screenshot online copies of intrest charged for moratorium period, limit decrease mail, last payment copy and Covid + ve report of me.

                              My father's health insurance is due on Nov 20, he is a heart patient. i requested RBLto re increase my last credit card limit for make insurance of my father.

                              Because RBL decrease my credit card limit I am unable to do insurance of my father also I am a Covid + ve patient staying home isolation now.

                              Because of Covid + ve I am unable to got this month salary, from September 20 salary I paid on 4 Oct 20, pls cooperate now and save my father's and my life by increasing by my previous limit 76000 which is decreased 08 10 2020 to 60000.

                              RBL have decreased my credit limit from 76000 to 60000 in my crucial time as my father's heart health insurance is due on Nov 20 and my Covid-19 + ve situation. I have been paying last two EMI after moratorium period even after you have decreased my credit limit.

                              If RBL not increase my old credit limit 76000 from 60000 which is decreased on 8 10 2020 and if I am unable to do health insurance of my father which is due on Nov 20 and my father is a heart, diabetes & kidney patients, because RBL have debited 16000 from my available balance by limit decrease.

                              So that I am unable to do health insurance of my father and I have to take hand loan .

                              If RBL increase my old Credit limit 76000 which is decreased by rbl to 60000 on 08 10 2020 and then I will be able to renew health insurance of my father and I will continue to pay my EMI further like I paid last two months EMI.

                              Also RBL have charged interest on total principal outstanding instead of EMI per month for moratorium period please reverse the excess amount charged.

                              Thanks and Regards
                              Tarini prasad Muni
                              [protected]
                              +4 photos
                              RBL Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ramarajan c
                                from Powai, Maharashtra
                                Nov 1, 2020
                                Report
                                Copy

                                I recieved my credit card on 26th October 2020.

                                On 30th October rbl bank without informing

                                charged an r shield insurance policy on my credit

                                card and on 30th cpp insurance policy. I never ever

                                gave any consent to either of them. I want

                                immediate action to cancel both the policies.

                                Althoughi emailed them several times they did not

                                respond.

                                I request this portal to convey my concern to rbl

                                bank

                                Or else i am forced to go through legal route to

                                short it out.

                                Thanking you.

                                My contact number : [protected]
                                Mail id : ramarajan.[protected]@gmail.com
                                +2 photos
                                RBL Bank customer support has been notified about the posted complaint.
                                Nov 01, 2020
                                Updated by Ramarajan c
                                I recieved my credit card on 26th October 2020.

                                On 30th October rbl bank without informing

                                charged an r shield insurance policy on my credit

                                card and on 30th cpp insurance policy. I never ever

                                gave any consent to either of them. I want

                                immediate action to cancel both the policies.

                                Althoughi emailed them several times they did not

                                respond.

                                I request this portal to convey my concern to rbl

                                bank

                                Or else i am forced to go through legal route to

                                short it out.

                                Thanking you.

                                My credit card number: 5256 1111 ×××× 8987
                                My contact number : [protected]
                                My name is : RAMARAJAN C
                                My mail id : ramarajan.[protected]@gmail.com

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kash_1
                                  Oct 31, 2020
                                  Report
                                  Copy

                                  I have been chasing the bank and the people for almost months now though I have faced huge fiancial loss, I received a text message which confirmed to me that the payment can me made in EMIs later on when I called up the person in charge of the payment was not available, then I received a reply to make the payment of 5700 and then they can create EMIs from next billing cycle, since then none of your Executives is answering my calls or replying to text, I do have all the proofs out here and want urgent attention as I don't want any more interested to be levied on me
                                  In this Era of mishappenings when people are struggling to live thier life, this organization is busy in making money with bluffs
                                  Now the bank officer Sourav Das has threatened me that if I pay its fine or to make sure I pay the whole amount they dont care this was an answer to the question about the process
                                  RBL Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dhananjay swain
                                    Oct 29, 2020
                                    Report
                                    Copy

                                    Address: NASHIK

                                    I don't want any kind of insurance, the amount of RS 720/- deducted without my concern.Do the needful & reverse my deducted amount.

                                    Thanks
                                    DHANANJAY SWAIN
                                    +1 photos
                                    RBL Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Babu2309
                                      Oct 29, 2020
                                      Report
                                      Copy

                                      Kindly cancel the rshield insurance in my Rbl credit card.it cost around 21000 which is not siutable for me.its highly disgusting I have raised complaint many times but not resolved yet.
                                      RBL Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit